Customer Service Jobs in Bossier City, LA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Shreveport, LA (5 miles from Bossier City, LA)
- 3 days ago
- Shreveport, LA (5 miles from Bossier City, LA)
- 3 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Must have an active Property and Casualty Insurance license....
Customer Service Representatives Call Center & Customer Service $ 15 / Hour location_on Bossier City, Louisiana work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link...
Remote Customer Service Representative
- Barksdale AFB, LA (5 miles from Bossier City, LA)
- 30+ days ago
- Barksdale AFB, LA (5 miles from Bossier City, LA)
- 30+ days ago
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkCustomer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2861 Beene Blvd, Bossier City, LA...
Demographic Data for Bossier City, LA
Moving to Bossier City, LA? Find some basic demographic data about Bossier City, LA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Bossier City, LA
Highest Education Level
Customer Services in Bossier City, LA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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