Customer Service Jobs in Baton Rouge, LA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-13 of 13 Jobs

Loss Prevention Customer Service Associate II

  • Baton Rouge, LA
  • 7 days ago
  • Baton Rouge, LA
  • 7 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Baton Rouge, LA
  • 29 days ago
  • Baton Rouge, LA
  • 29 days ago

Interpersonal and customer service skills. Sales and customer service skills. Excellent communication skills including active listening. Service-oriented and able to resolve customer grievances....

Customer Service Representative

  • Geismar, LA (19 miles from Baton Rouge, LA)
  • 30+ days ago
  • Geismar, LA (19 miles from Baton Rouge, LA)
  • 30+ days ago

service queue Process winery direct orders Scan and index customer credit files into the imaging system Add partners, drop partners, self-incorporated accounts and inactive systems....

Customer Service Associate - Morning & Lunch Shift

  • Prairieville, LA (18 miles from Baton Rouge, LA)
  • 30+ days ago
  • Prairieville, LA (18 miles from Baton Rouge, LA)
  • 30+ days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Representative

  • Baton Rouge, LA
  • 45+ days ago
  • Baton Rouge, LA
  • 45+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate - Dinner/Close Shift

  • Baton Rouge, LA
  • 60+ days ago
  • Baton Rouge, LA
  • 60+ days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Representative - PRN/ Weekdays

  • Prairieville, LA (18 miles from Baton Rouge, LA)
  • 60+ days ago
  • Prairieville, LA (18 miles from Baton Rouge, LA)
  • 60+ days ago

The Customer Service Representative (CSR) provides high quality patient-focused services to ensure that the individual needs and desires of the patients customer services encounter are met, regardless...

Retail Customer Service Associate

  • Denham Springs, LA (19 miles from Baton Rouge, LA)
  • 30+ days ago
  • Denham Springs, LA (19 miles from Baton Rouge, LA)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 201 Bass Pro Blvd, Denham Springs...

Customer Service Representative

  • Gonzales, LA (21 miles from Baton Rouge, LA)
  • 60+ days ago
  • Gonzales, LA (21 miles from Baton Rouge, LA)
  • 60+ days ago

by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Representative Part Time

  • Denham Springs, LA (19 miles from Baton Rouge, LA)
  • 60+ days ago
  • Denham Springs, LA (19 miles from Baton Rouge, LA)
  • 60+ days ago

by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Rep(05239) - 1829 N Airline Hwy

  • Gonzales, LA (21 miles from Baton Rouge, LA)
  • 90+ days ago
  • Gonzales, LA (21 miles from Baton Rouge, LA)
  • 90+ days ago

Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....

Customer Service Rep(05258) - 5443 Jones Creek Rd

  • Baton Rouge, LA
  • 90+ days ago
  • Baton Rouge, LA
  • 90+ days ago

Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....

Customer Service Rep (3060) - 40017 HWY 42 Suite D

  • Prairieville, LA (18 miles from Baton Rouge, LA)
  • 90+ days ago
  • Prairieville, LA (18 miles from Baton Rouge, LA)
  • 90+ days ago

Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....

Demographic Data for Baton Rouge, LA

Moving to Baton Rouge, LA? Find some basic demographic data about Baton Rouge, LA below.


Local
National
389,884
11,597
Large

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Certificate in Public Health and Health Services
Join the fast-paced field of healthcare and make a difference in the lives of patients the world over. A Certificate in Public Health and Health Services can enhance your expertise, increase your...
Smart Service Welt – Data and Platform-Based Business Models
With this free online course, you’ll learn about the potential of smart services for business model innovation. You’ll also learn about key technological enablers for the implementation of smart...
Hootsuite Enterprise Platform Certification Course
In this course, you’ll develop the skills to use almost all Hootsuite products and features to their full potential–giving your social media efforts a serious efficiency boost and a major leg up...

Salary for Customer Service Jobs in Baton Rouge, LA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Baton Rouge, LA offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.6%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Baton Rouge, LA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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