Customer Service Jobs in Baton Rouge, LA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Interpersonal and customer service skills. Sales and customer service skills. Excellent communication skills including active listening. Service-oriented and able to resolve customer grievances....
Customer Service Representative
- Geismar, LA (19 miles from Baton Rouge, LA)
- 30+ days ago
- Geismar, LA (19 miles from Baton Rouge, LA)
- 30+ days ago
service queue Process winery direct orders Scan and index customer credit files into the imaging system Add partners, drop partners, self-incorporated accounts and inactive systems....
Customer Service Associate - Morning & Lunch Shift
- Prairieville, LA (18 miles from Baton Rouge, LA)
- 30+ days ago
- Prairieville, LA (18 miles from Baton Rouge, LA)
- 30+ days ago
As the name suggests, your main priority is to provide great customer service....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Associate - Dinner/Close Shift
- Baton Rouge, LA
- 60+ days ago
- Baton Rouge, LA
- 60+ days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative - PRN/ Weekdays
- Prairieville, LA (18 miles from Baton Rouge, LA)
- 60+ days ago
- Prairieville, LA (18 miles from Baton Rouge, LA)
- 60+ days ago
The Customer Service Representative (CSR) provides high quality patient-focused services to ensure that the individual needs and desires of the patients customer services encounter are met, regardless...
Retail Customer Service Associate
- Denham Springs, LA (19 miles from Baton Rouge, LA)
- 30+ days ago
- Denham Springs, LA (19 miles from Baton Rouge, LA)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 201 Bass Pro Blvd, Denham Springs...
Customer Service Representative
- Gonzales, LA (21 miles from Baton Rouge, LA)
- 60+ days ago
- Gonzales, LA (21 miles from Baton Rouge, LA)
- 60+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative Part Time
- Denham Springs, LA (19 miles from Baton Rouge, LA)
- 60+ days ago
- Denham Springs, LA (19 miles from Baton Rouge, LA)
- 60+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Rep(05239) - 1829 N Airline Hwy
- Gonzales, LA (21 miles from Baton Rouge, LA)
- 90+ days ago
- Gonzales, LA (21 miles from Baton Rouge, LA)
- 90+ days ago
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Customer Service Rep(05258) - 5443 Jones Creek Rd
- Baton Rouge, LA
- 90+ days ago
- Baton Rouge, LA
- 90+ days ago
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Customer Service Rep (3060) - 40017 HWY 42 Suite D
- Prairieville, LA (18 miles from Baton Rouge, LA)
- 90+ days ago
- Prairieville, LA (18 miles from Baton Rouge, LA)
- 90+ days ago
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Demographic Data for Baton Rouge, LA
Moving to Baton Rouge, LA? Find some basic demographic data about Baton Rouge, LA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Baton Rouge, LA
Highest Education Level
Customer Services in Baton Rouge, LA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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