Customer Service Jobs in Baton Rouge, LA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
service preferred + Experience in a healthcare customer service call center setting + Strong communication skills, both verbal and written + Ability to handle stressful situations with patience and...
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Baton Rouge, LA
- 8 hours ago
- Baton Rouge, LA
- 8 hours ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service Representative, Life Contact Center
- Baton Rouge, LA
- 1 day ago
- Baton Rouge, LA
- 1 day ago
You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....
Remote WorkCustomer Service Representative 12:30pm-9pm EST
- Baton Rouge, LA
- 3 days ago
- Baton Rouge, LA
- 3 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service Representative
- Walker, LA (23 miles from Baton Rouge, LA)
- 5 days ago
- Walker, LA (23 miles from Baton Rouge, LA)
- 5 days ago
Schedule: Tuesday - Saturday|8:00am - 4:30pm Position Responsibilities: Reviewing any shorts, miss picks and damages to verify claims by the stores Collect and prepare information for operational...
Job Description: The Customer Service Representative (CSR) provides support to the branch office, outside sales and service teams in office administration, inside sales and customer service....
Position: Customer Service Representative Location: 10757 N Dual St., Baton Rouge, LA 70814 Department: Customer Service Pay Rate: $15.00 hour (Depending on Experience) with 90 Day Pay Rate Change Based...
Commercial Lines Customer Service Representative
- Baton Rouge, LA
- 15 days ago
- Baton Rouge, LA
- 15 days ago
A rewarding career that helps local businesses in the community Strong community support and involvement through HUB Gives SUMMARY: The Commercial Lines Customer Service Representative is responsible...
Retail Customer Service Associate
- Denham Springs, LA (19 miles from Baton Rouge, LA)
- 30+ days ago
- Denham Springs, LA (19 miles from Baton Rouge, LA)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 201 Bass Pro Blvd, Denham Springs...
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 10444 N Mall Dr, Baton Rouge, LA...
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Logistics Customer Service Representative
- Saint Gabriel, LA (14 miles from Baton Rouge, LA)
- 30+ days ago
- Saint Gabriel, LA (14 miles from Baton Rouge, LA)
- 30+ days ago
Back up other Customer Service Reps., including Customer Service Supervisor and A/R as needed. Track order, perform necessary follow up and release order for shipment....
Interpersonal and customer service skills. Sales and customer service skills. Excellent communication skills including active listening. Service-oriented and able to resolve customer grievances....
Demographic Data for Baton Rouge, LA
Moving to Baton Rouge, LA? Find some basic demographic data about Baton Rouge, LA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Baton Rouge, LA
Highest Education Level
Customer Services in Baton Rouge, LA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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