Customer Service Jobs in Baton Rouge, LA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative **Sr....
Remote WorkRetail Customer Service Associate
- Denham Springs, LA (19 miles from Baton Rouge, LA)
- 5 days ago
- Denham Springs, LA (19 miles from Baton Rouge, LA)
- 5 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 201 Bass Pro Blvd, Denham Springs...
Medical Equipment Customer Service Representative
- Baton Rouge, LA
- 11 days ago
- Baton Rouge, LA
- 11 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Baton Rouge, LA
- 26 days ago
- Baton Rouge, LA
- 26 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Interpersonal and customer service skills. Sales and customer service skills. Excellent communication skills including active listening. Service-oriented and able to resolve customer grievances....
Customer Service Representative
- Gonzales, LA (21 miles from Baton Rouge, LA)
- 90+ days ago
- Gonzales, LA (21 miles from Baton Rouge, LA)
- 90+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative Part Time
- Denham Springs, LA (19 miles from Baton Rouge, LA)
- 90+ days ago
- Denham Springs, LA (19 miles from Baton Rouge, LA)
- 90+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Demographic Data for Baton Rouge, LA
Moving to Baton Rouge, LA? Find some basic demographic data about Baton Rouge, LA below.
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Salary for Customer Service Jobs in Baton Rouge, LA
Highest Education Level
Customer Services in Baton Rouge, LA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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