Customer Service Jobs in Williamstown, KY
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - Work at Home
- Florence, KY (24 miles from Williamstown, KY)
- 9 days ago
- Florence, KY (24 miles from Williamstown, KY)
- 9 days ago
Remote Customer Service Representative Earn between $14.50 - $15 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkRetail Customer Service Associate
- Florence, KY (24 miles from Williamstown, KY)
- 30+ days ago
- Florence, KY (24 miles from Williamstown, KY)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4949 Houston Rd, Florence, KY 41042...
Customer Service Representatives - Starting at $20/hourly
- Florence, KY (24 miles from Williamstown, KY)
- 60+ days ago
- Florence, KY (24 miles from Williamstown, KY)
- 60+ days ago
service inquiries and providing solutions based on client needs in coordination with the Customer Service function....
Customer Service Associate (part-time)
- Alexandria, KY (21 miles from Williamstown, KY)
- 90+ days ago
- Alexandria, KY (21 miles from Williamstown, KY)
- 90+ days ago
General Summary The Customer Service Associate is a part-time position that will perform cashiering, customer service, light housekeeping and general stocking....
Customer Service Representative Job
- Florence, KY (24 miles from Williamstown, KY)
- 90+ days ago
- Florence, KY (24 miles from Williamstown, KY)
- 90+ days ago
Apply for FYZICAL's Customer Service Representative job opening today!...
Customer Service Rep(01471) - 7708 Dixie Hwy
- Florence, KY (24 miles from Williamstown, KY)
- 90+ days ago
- Florence, KY (24 miles from Williamstown, KY)
- 90+ days ago
At Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have a passion for customer service. Learn and grow in a fun and energetic environment!...
Customer Service Rep(01365) - 167 Winning Colors Way
- Walton, KY (16 miles from Williamstown, KY)
- 90+ days ago
- Walton, KY (16 miles from Williamstown, KY)
- 90+ days ago
At Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have a passion for customer service. Learn and grow in a fun and energetic environment!...
Customer Service Rep(01367) 6424 Taylor Mill Rd
- Independence, KY (19 miles from Williamstown, KY)
- 90+ days ago
- Independence, KY (19 miles from Williamstown, KY)
- 90+ days ago
At Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have a passion for customer service. Learn and grow in a fun and energetic environment!...
Customer Service Rep(01459) - 8851 Us Highway 42
- Union, KY (22 miles from Williamstown, KY)
- 90+ days ago
- Union, KY (22 miles from Williamstown, KY)
- 90+ days ago
At Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have a passion for customer service. Learn and grow in a fun and energetic environment!...
Demographic Data for Williamstown, KY
Moving to Williamstown, KY? Find some basic demographic data about Williamstown, KY below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Williamstown, KY
Highest Education Level
Customer Services in Williamstown, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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