Customer Service Jobs in Kentucky
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Multi-Color Corporation
- Louisville, KY
- 1 day ago
- Multi-Color Corporation
- Louisville, KY
- 1 day ago
The Customer Service Team delivers MCC Label's World Class Service model by providing clear, concise, and timely information regarding our customers' purchase orders and shipments....
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Work related experience should consist of a financial institution operations, sales or customer service background....
Customer Service Representative - Patient Registration
- Somerset, KY
- 1 day ago
- Somerset, KY
- 1 day ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Intuit Customer Service Representative - $16-$19/hr + 100% Paid Training. Job in Garrard Gr8Jobs
- Garrard, KY
- 1 day ago
- Garrard, KY
- 1 day ago
CHAVIES, KY 41727 Job Overview Foundever is hiring Technical Customer Service Associates! We invest in our people by providing paid training along with growth and development opportunities....
Intuit Customer Service Representative - On-Site with Internal Promotion Path. Job in Lone Gr8Jobs
- Lone, KY
- 1 day ago
- Lone, KY
- 1 day ago
CHAVIES, KY 41727 Job Overview Foundever is hiring Technical Customer Service Associates! We invest in our people by providing paid training along with growth and development opportunities....
Referral Bonus Available Customer Service Representative. Job in Rousseau Gr8Jobs
- Rousseau, KY
- 1 day ago
- Rousseau, KY
- 1 day ago
CHAVIES, KY 41727 Job Overview Foundever is hiring Technical Customer Service Associates! We invest in our people by providing paid training along with growth and development opportunities....
Full-Time Customer Service Rep - Intuit Paid Training + Benefits. Job in Jackson Gr8Jobs
- Jackson, KY
- 1 day ago
- Jackson, KY
- 1 day ago
CHAVIES, KY 41727 Job Overview Foundever is hiring Technical Customer Service Associates! We invest in our people by providing paid training along with growth and development opportunities....
- Booneville, KY
- 1 day ago
- Booneville, KY
- 1 day ago
CHAVIES, KY 41727 Job Overview Foundever is hiring Technical Customer Service Associates! We invest in our people by providing paid training along with growth and development opportunities....
- Big Creek, KY
- 1 day ago
- Big Creek, KY
- 1 day ago
CHAVIES, KY 41727 Job Overview Foundever is hiring Technical Customer Service Associates! We invest in our people by providing paid training along with growth and development opportunities....
Customer Service Representative Call Center & Customer Service $ 16.75 - $ 17 / Hour location_on Louisville, Kentucky work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK...
Customer Service Representative (FT), N. Maple, Winchester
- Winchester, KY
- 4 days ago
- Winchester, KY
- 4 days ago
Establishes, retains and deepens relationships with current and potential bank customers to achieve sales goals and provide exceptional customer service....
Customer Service Representative Classic Collision is now hiring a Customer Service Representative....
Customer Service Representative (full-time), Nicholasville Main
- Nicholasville, KY
- 6 days ago
- Nicholasville, KY
- 6 days ago
Establishes, retains and deepens relationships with current and potential bank customers to achieve sales goals and provide exceptional customer service....
Our client, a leader in the healthcare industry, is seeking a Customer Service Representative to join their team....
Demographic Data for Kentucky
Moving to Kentucky? Find some basic demographic data about Kentucky below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Kentucky
Highest Education Level
Customer Services in Kentucky offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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