Customer Service Jobs in Kentucky
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Part-Time Customer Service Associate (Northern Kentucky University Student Only)
- Highland Heights, KY
- 2 days ago
- Highland Heights, KY
- 2 days ago
OverviewThe Customer Service Associate position is a part-time position that rotates job duties based on business needs that are largely driven by volume increases (seasonal and predicted) and demand...
Customer Service Representatives - Evening and Overnight Schedules Starting at $21/hourly
- Florence, KY
- 8 days ago
- Florence, KY
- 8 days ago
service inquiries and providing solutions based on client needs in coordination with the Customer Service function....
Remote WorkTwinSpires is the premier online horse racing wagering platform in the United States. TwinSpires is owned and operated by Churchill Downs, Inc., and is the official online betting partner of the...
Loss Prevention Tactical Customer Service Associate
- Louisville, KY
- 11 days ago
- Louisville, KY
- 11 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative - Starting at $20.05/hourly
- Florence, KY
- 11 days ago
- Florence, KY
- 11 days ago
service inquiries and providing solutions based on client needs in coordination with the Customer Service function....
Bilingual Customer Service Representative Remote Kentucky
- Louisville, KY
- 14 days ago
- Louisville, KY
- 14 days ago
service skills....
Remote WorkMedicaid Provider Customer Service Representative
- Frankfort, KY
- 14 days ago
- Frankfort, KY
- 14 days ago
Provide excellent customer services for high volume inbound provider calls for the Claims Inquiry/Claims Research Medicaid team....
This position supports customer service, technical support, and customer sales interactions....
Remote WorkThis position supports customer service for mortgage customers....
Remote Work- Saint Matthews, KY
- 15 days ago
- Saint Matthews, KY
- 15 days ago
Loss Prevention Tactical Customer Service Associate TJX Companies 3.5 ( ) Saint Matthews, KY Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated...
- Louisville, KY
- 15 days ago
- Louisville, KY
- 15 days ago
Store Retail Loss Prevention Customer Service Associate II TJX Companies 3.5 ( ) Louisville, KY Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated...
Learn the ropes of Personal Lines and what it takes to successfully support the Sales and Service Teams within this line of business....
Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Assists less experienced Customer Service Representatives with addressing customer needs, including locating items and resolving problems. Performs other duties as assigned....
Insight Global is currently hiring a Customer Service Representative to assist a leading insurance agency based in Louisville, Kentucky....
Demographic Data for Kentucky
Moving to Kentucky? Find some basic demographic data about Kentucky below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Kentucky
Highest Education Level
Customer Services in Kentucky offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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