Customer Service Jobs in Kentucky

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 41 Jobs

Retail Customer Service Associate

  • Owensboro, KY
  • 10 hours ago
  • Owensboro, KY
  • 10 hours ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5240 Frederica St, Owensboro, KY...

Customer Service Representatives - Starting at $21/hourly

  • Florence, KY
  • 20 hours ago
  • Florence, KY
  • 20 hours ago

service inquiries and providing solutions based on client needs in coordination with the Customer Service function....

Customer Service Representative - Insurance Services

  • Louisville, KY
  • 1 day ago
  • Louisville, KY
  • 1 day ago

TO SUCCEED IN THIS ROLE: Requirements At least two years of insurance related experience Must have the appropriate Property & Casualty producers license within 30 days of employment....

Remote Customer Service Representative

  • Fort Campbell, KY
  • 3 days ago
  • Fort Campbell, KY
  • 3 days ago

We are seeking a dedicated and customer-focused Customer Service Representative to join our team....

Remote Work

Store Retail Loss Prevention Customer Service Associate II

  • Saint Regis Park, KY
  • 4 days ago
  • Saint Regis Park, KY
  • 4 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative (full-time), Lexington Market

  • Lexington, KY
  • 5 days ago
  • Lexington, KY
  • 5 days ago

Establishes, retains and deepens relationships with current and potential bank customers to achieve sales goals and provide exceptional customer service....

Customer Service Representative

  • Louisville, KY
  • 5 days ago
  • Louisville, KY
  • 5 days ago

Prior experience in customer service may be accepted in lieu of education....

Customer Service Representative

  • Erlanger, KY
  • 6 days ago
  • Erlanger, KY
  • 6 days ago

Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....

Medical Equipment Customer Service Representative

  • Louisville, KY
  • 6 days ago
  • Louisville, KY
  • 6 days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Remote Customer Service Representative

  • KY
  • 7 days ago
  • KY
  • 7 days ago

**Remote Customer Service Representative** $14.00 HR **Please note that applicants residing in the following states are not eligible for this position:** **AK, AZ, CA, CO, CT, DE, HI, IL, ME, MD, MA...

Remote Work

Store Retail Loss Prevention Customer Service Associate II

  • Louisville, KY
  • 7 days ago
  • Louisville, KY
  • 7 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Paducah, KY
  • 8 days ago
  • Paducah, KY
  • 8 days ago

SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....

Customer Service Representative

  • Lexington, KY
  • 9 days ago
  • Lexington, KY
  • 9 days ago

Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...

Customer Service Representative - Remote

  • Lexington, KY
  • 10 days ago
  • Lexington, KY
  • 10 days ago

Provide quality customer service through one-call resolution and establishing long-term customer relationships....

Remote Work

Customer Service Representative - PT

  • Hebron, KY
  • 11 days ago
  • Hebron, KY
  • 11 days ago

service....

Demographic Data for Kentucky

Moving to Kentucky? Find some basic demographic data about Kentucky below.


Local
National
4,513,190
91,158

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
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Salary for Customer Service Jobs in Kentucky

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Kentucky offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Kentucky
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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