Customer Service Jobs in Saint Matthews, KY
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Part-Time Customer Service Representative
- Louisville, KY (5 miles from Saint Matthews, KY)
- 17 hours ago
- Louisville, KY (5 miles from Saint Matthews, KY)
- 17 hours ago
Powered by JazzHR a job alert for this search Customer Service Representative Louisville, KY, US...
Customer Service Representative (full-time), Louisville
- Louisville, KY (5 miles from Saint Matthews, KY)
- 3 days ago
- Louisville, KY (5 miles from Saint Matthews, KY)
- 3 days ago
Establishes, retains and deepens relationships with current and potential bank customers to achieve sales goals and provide exceptional customer service....
Customer Service Representative Remote Kentucky
- Louisville, KY (5 miles from Saint Matthews, KY)
- 3 days ago
- Louisville, KY (5 miles from Saint Matthews, KY)
- 3 days ago
Ability to adhere to a break and lunch schedule Excellent typing and grammar skills Ability to navigate a computer Excellent customer service skills....
Remote WorkBMV Customer Service Representative 2
- Clarksville, IN (6 miles from Saint Matthews, KY)
- 4 days ago
- Clarksville, IN (6 miles from Saint Matthews, KY)
- 4 days ago
Substitute for Customer Service Representatives as needed....
Customer Service Representative - Insurance Services
- Louisville, KY (5 miles from Saint Matthews, KY)
- 7 days ago
- Louisville, KY (5 miles from Saint Matthews, KY)
- 7 days ago
TO SUCCEED IN THIS ROLE: Requirements At least two years of insurance related experience Must have the appropriate Property & Casualty producers license within 30 days of employment....
Retail Customer Service Associate
- Clarksville, IN (6 miles from Saint Matthews, KY)
- 8 days ago
- Clarksville, IN (6 miles from Saint Matthews, KY)
- 8 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1301 Veterans Pkwy, Clarksville,...
Store Retail Loss Prevention Customer Service Associate II
- Saint Regis Park, KY (4 miles from Saint Matthews, KY)
- 10 days ago
- Saint Regis Park, KY (4 miles from Saint Matthews, KY)
- 10 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Louisville, KY (5 miles from Saint Matthews, KY)
- 11 days ago
- Louisville, KY (5 miles from Saint Matthews, KY)
- 11 days ago
Prior experience in customer service may be accepted in lieu of education....
Customer Service Associate - Floyds Knobs
- Floyds Knobs, IN (14 miles from Saint Matthews, KY)
- 12 days ago
- Floyds Knobs, IN (14 miles from Saint Matthews, KY)
- 12 days ago
Property & Casualty insurance license required or must be able to obtain this license within 2 years. Proficient in Microsoft Suite. Strong communication skills....
Medical Equipment Customer Service Representative
- Louisville, KY (5 miles from Saint Matthews, KY)
- 12 days ago
- Louisville, KY (5 miles from Saint Matthews, KY)
- 12 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Store Retail Loss Prevention Customer Service Associate II
- Louisville, KY (5 miles from Saint Matthews, KY)
- 13 days ago
- Louisville, KY (5 miles from Saint Matthews, KY)
- 13 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative, HVAC
- Jeffersonville, IN (6 miles from Saint Matthews, KY)
- 18 days ago
- Jeffersonville, IN (6 miles from Saint Matthews, KY)
- 18 days ago
Customer Service Representative- Warranty Our Customer Service Representative, HVAC position is a great opportunity to join our growing team!...
Loss Prevention Tactical Customer Service Associate
- Louisville, KY (5 miles from Saint Matthews, KY)
- 27 days ago
- Louisville, KY (5 miles from Saint Matthews, KY)
- 27 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative - Work at Home
- Louisville, KY (5 miles from Saint Matthews, KY)
- 30+ days ago
- Louisville, KY (5 miles from Saint Matthews, KY)
- 30+ days ago
Remote Customer Service Representative Earn between $14.50 - $16 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkCustomer Service Representative
- Louisville, KY (5 miles from Saint Matthews, KY)
- 30+ days ago
- Louisville, KY (5 miles from Saint Matthews, KY)
- 30+ days ago
Insight Global is currently hiring a Customer Service Representative to assist a leading insurance agency based in Louisville, Kentucky....
Demographic Data for Saint Matthews, KY
Moving to Saint Matthews, KY? Find some basic demographic data about Saint Matthews, KY below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Saint Matthews, KY
Highest Education Level
Customer Services in Saint Matthews, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Call Center Experience
- Claims
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- Written Communication
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Policy Development
- Spanish
- English
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »