Customer Service Jobs in Saint Matthews, KY
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
customer Service Representatives
- Louisville, KY (5 miles from Saint Matthews, KY)
- 15 hours ago
- Louisville, KY (5 miles from Saint Matthews, KY)
- 15 hours ago
Two years of experience in customer service; call center experience required. Knowledge of insurance and benefit investigations, including U.S. Private and Government payers....
Medical Equipment Customer Service Representative
- Louisville, KY (5 miles from Saint Matthews, KY)
- 21 hours ago
- Louisville, KY (5 miles from Saint Matthews, KY)
- 21 hours ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Retail Customer Service Associate
- Clarksville, IN (6 miles from Saint Matthews, KY)
- 4 days ago
- Clarksville, IN (6 miles from Saint Matthews, KY)
- 4 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1301 Veterans Pkwy, Clarksville,...
Customer Service Representative (Bilingual)
- Louisville, KY (5 miles from Saint Matthews, KY)
- 8 days ago
- Louisville, KY (5 miles from Saint Matthews, KY)
- 8 days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Rep (01472) - 12414 Dixie Highway
- Louisville, KY (5 miles from Saint Matthews, KY)
- 9 days ago
- Louisville, KY (5 miles from Saint Matthews, KY)
- 9 days ago
Provide amazing Customer service. Execute time management skills & the ability to multi-task in a competitive work environment....
Customer Service Representative - PT
- Louisville, KY (5 miles from Saint Matthews, KY)
- 12 days ago
- Louisville, KY (5 miles from Saint Matthews, KY)
- 12 days ago
service....
Customer Service Representative
- Louisville, KY (5 miles from Saint Matthews, KY)
- 19 days ago
- Louisville, KY (5 miles from Saint Matthews, KY)
- 19 days ago
Customer Service Representative Call Center & Customer Service $ 16.75 - $ 17 / Hour location_on Louisville, Kentucky work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK...
Customer Service Representative
- Louisville, KY (5 miles from Saint Matthews, KY)
- 21 days ago
- Louisville, KY (5 miles from Saint Matthews, KY)
- 21 days ago
Customer Service Representative Classic Collision is now hiring a Customer Service Representative....
Customer Service Representative
- Louisville, KY (5 miles from Saint Matthews, KY)
- 23 days ago
- Louisville, KY (5 miles from Saint Matthews, KY)
- 23 days ago
Our client, a leader in the healthcare industry, is seeking a Customer Service Representative to join their team....
Customer Service Representative
- Louisville, KY (5 miles from Saint Matthews, KY)
- 23 days ago
- Louisville, KY (5 miles from Saint Matthews, KY)
- 23 days ago
Eurofins Clinical Molecular Testing Services LLC is searching for a Client Services Representative in Louisville, KY. The Client Services Representative (CSR) supports the laboratory's...
Customer Service Representative
- Louisville, KY (5 miles from Saint Matthews, KY)
- 30+ days ago
- Louisville, KY (5 miles from Saint Matthews, KY)
- 30+ days ago
Insight Global is currently hiring a Customer Service Representative to assist a leading insurance agency based in Louisville, Kentucky....
Retail Store LP Customer Service Associate II
- Louisville, KY (5 miles from Saint Matthews, KY)
- 30+ days ago
- Louisville, KY (5 miles from Saint Matthews, KY)
- 30+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Louisville, KY (5 miles from Saint Matthews, KY)
- 60+ days ago
- Louisville, KY (5 miles from Saint Matthews, KY)
- 60+ days ago
Looking for full and part time customer service specialists who wish to join a highly motivated and skilled team.....
Customer Service Representative (Loan Consultant I)
- Louisville, KY (5 miles from Saint Matthews, KY)
- 60+ days ago
- Louisville, KY (5 miles from Saint Matthews, KY)
- 60+ days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Customer Service Representative
- Louisville, KY (5 miles from Saint Matthews, KY)
- 90+ days ago
- Louisville, KY (5 miles from Saint Matthews, KY)
- 90+ days ago
Customer service experience required. Strong interpersonal skills and excellent written and oral communication skills required. Excellent attendance. Transit experience a plus....
Demographic Data for Saint Matthews, KY
Moving to Saint Matthews, KY? Find some basic demographic data about Saint Matthews, KY below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Saint Matthews, KY
Highest Education Level
Customer Services in Saint Matthews, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Shipping
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Telephone Skills
- Driving
- Friendliness
- Typing
- Collaboration
- Spanish
- Reporting
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »