Customer Service Jobs in Richmond, KY
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Retail Customer Service Associate
- Nicholasville, KY (16 miles from Richmond, KY)
- 4 days ago
- Nicholasville, KY (16 miles from Richmond, KY)
- 4 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 103 Bryant Drive, Nicholasville,...
Customer Service Representative (full-time), Lexington Market
- Lexington, KY (19 miles from Richmond, KY)
- 7 days ago
- Lexington, KY (19 miles from Richmond, KY)
- 7 days ago
Establishes, retains and deepens relationships with current and potential bank customers to achieve sales goals and provide exceptional customer service....
Store Retail Loss Prevention Customer Service Associate II
- Lexington, KY (19 miles from Richmond, KY)
- 9 days ago
- Lexington, KY (19 miles from Richmond, KY)
- 9 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Lexington, KY (19 miles from Richmond, KY)
- 11 days ago
- Lexington, KY (19 miles from Richmond, KY)
- 11 days ago
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
Customer Service Representative - Remote
- Lexington, KY (19 miles from Richmond, KY)
- 12 days ago
- Lexington, KY (19 miles from Richmond, KY)
- 12 days ago
Provide quality customer service through one-call resolution and establishing long-term customer relationships....
Remote WorkCustomer Service Representative
- Lexington, KY (19 miles from Richmond, KY)
- 14 days ago
- Lexington, KY (19 miles from Richmond, KY)
- 14 days ago
TwinSpires is the premier online horse racing wagering platform in the United States. TwinSpires is owned and operated by Churchill Downs, Inc., and is the official online betting partner of the...
Customer Service Representative - Work at Home
- Lexington, KY (19 miles from Richmond, KY)
- 30+ days ago
- Lexington, KY (19 miles from Richmond, KY)
- 30+ days ago
Remote Customer Service Representative Earn between $14.50 - $16 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkCustomer Service Representative
- Lexington, KY (19 miles from Richmond, KY)
- 45+ days ago
- Lexington, KY (19 miles from Richmond, KY)
- 45+ days ago
Customer Service Representative Call Center & Customer Service $ 25 / Hour location_on Lexington, Kentucky work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco...
Customer Service Representative
- Lexington, KY (19 miles from Richmond, KY)
- 90+ days ago
- Lexington, KY (19 miles from Richmond, KY)
- 90+ days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Demographic Data for Richmond, KY
Moving to Richmond, KY? Find some basic demographic data about Richmond, KY below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Richmond, KY
Highest Education Level
Customer Services in Richmond, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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