Customer Service Jobs in Louisville, KY
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - Commercial Lines
- Louisville, KY
- 22 hours ago
- Louisville, KY
- 22 hours ago
insurance required Property and Casualty insurance license, a plus Desire to learn & grow with us Willingness to obtain a Property & Casualty license, with our support Strong organization and written...
Medical Equipment Customer Service Representative
- Jeffersonville, IN (4 miles from Louisville, KY)
- 1 day ago
- Jeffersonville, IN (4 miles from Louisville, KY)
- 1 day ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
BMV Customer Service Representative
- Clarksville, IN (4 miles from Louisville, KY)
- 3 days ago
- Clarksville, IN (4 miles from Louisville, KY)
- 3 days ago
In this role youll provide timely and accurate customer service....
Remote Customer Service Representative Earn between $14.50 - $15 per hour. What will I do as a Remote Customer Service Representative?...
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Insight Global is currently hiring a Customer Service Representative to assist a leading insurance agency based in Louisville, Kentucky....
The Customer Service Team delivers MCC Label's World Class Service model by providing clear, concise, and timely information regarding our customers' purchase orders and shipments....
Two years of experience in customer service; call center experience required. Knowledge of insurance and benefit investigations, including U.S. Private and Government payers....
Retail Customer Service Associate
- Clarksville, IN (4 miles from Louisville, KY)
- 30+ days ago
- Clarksville, IN (4 miles from Louisville, KY)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1301 Veterans Pkwy, Clarksville,...
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6622 Preston Hwy, Louisville, KY...
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Rep (01472) - 12414 Dixie Highway
- Louisville, KY
- 30+ days ago
- Louisville, KY
- 30+ days ago
Provide amazing Customer service. Execute time management skills & the ability to multi-task in a competitive work environment....
service....
Customer Service Representative Call Center & Customer Service $ 16.75 - $ 17 / Hour location_on Louisville, Kentucky work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK...
Our client, a leader in the healthcare industry, is seeking a Customer Service Representative to join their team....
Eurofins Clinical Molecular Testing Services LLC is searching for a Client Services Representative in Louisville, KY. The Client Services Representative (CSR) supports the laboratory's...
Demographic Data for Louisville, KY
Moving to Louisville, KY? Find some basic demographic data about Louisville, KY below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Louisville, KY
Highest Education Level
Customer Services in Louisville, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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