Customer Service Jobs in Louisville, KY

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 15 Jobs

Loss Prevention Tactical Customer Service Associate

  • Louisville, KY
  • 11 days ago
  • Louisville, KY
  • 11 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Bilingual Customer Service Representative Remote Kentucky

  • Louisville, KY
  • 14 days ago
  • Louisville, KY
  • 14 days ago

service skills....

Remote Work

Loss Prevention Tactical Customer Service Associate Loss Prevention Tactical Customer Service Associate

  • Saint Matthews, KY (5 miles from Louisville, KY)
  • 16 days ago
  • Saint Matthews, KY (5 miles from Louisville, KY)
  • 16 days ago

Loss Prevention Tactical Customer Service Associate TJX Companies 3.5 ( ) Saint Matthews, KY Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated...

Store Retail Loss Prevention Customer Service Associate II TJX Companies 3.5 ( ) Louisville, KY Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated...

Customer Service Representative

  • Louisville, KY
  • 25 days ago
  • Louisville, KY
  • 25 days ago

Insight Global is currently hiring a Customer Service Representative to assist a leading insurance agency based in Louisville, Kentucky....

Customer Service Representative Remote Kentucky

  • Louisville, KY
  • 30+ days ago
  • Louisville, KY
  • 30+ days ago

Ability to adhere to a break and lunch schedule Excellent typing and grammar skills Ability to navigate a computer Excellent customer service skills....

Remote Work

Customer Service Representative - Insurance Services

  • Louisville, KY
  • 45+ days ago
  • Louisville, KY
  • 45+ days ago

TO SUCCEED IN THIS ROLE: Requirements At least two years of insurance related experience Must have the appropriate Property & Casualty producers license within 30 days of employment....

Retail Customer Service Associate

  • Clarksville, IN (4 miles from Louisville, KY)
  • 45+ days ago
  • Clarksville, IN (4 miles from Louisville, KY)
  • 45+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1301 Veterans Pkwy, Clarksville,...

Medical Equipment Customer Service Representative

  • Louisville, KY
  • 45+ days ago
  • Louisville, KY
  • 45+ days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Store Retail Loss Prevention Customer Service Associate II

  • Louisville, KY
  • 45+ days ago
  • Louisville, KY
  • 45+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative, HVAC

  • Jeffersonville, IN (4 miles from Louisville, KY)
  • 45+ days ago
  • Jeffersonville, IN (4 miles from Louisville, KY)
  • 45+ days ago

Customer Service Representative- Warranty Our Customer Service Representative, HVAC position is a great opportunity to join our growing team!...

Customer Service Representative (Bilingual)

  • Louisville, KY
  • 90+ days ago
  • Louisville, KY
  • 90+ days ago

Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....

Customer Service Rep (01472) - 12414 Dixie Highway

  • Louisville, KY
  • 90+ days ago
  • Louisville, KY
  • 90+ days ago

Provide amazing Customer service. Execute time management skills & the ability to multi-task in a competitive work environment....

Customer Service Representative - PT

  • Louisville, KY
  • 90+ days ago
  • Louisville, KY
  • 90+ days ago

service....

Customer Service Representative

  • Louisville, KY
  • 90+ days ago
  • Louisville, KY
  • 90+ days ago

Customer Service Representative Call Center & Customer Service $ 16.75 - $ 17 / Hour location_on Louisville, Kentucky work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK...

Demographic Data for Louisville, KY

Moving to Louisville, KY? Find some basic demographic data about Louisville, KY below.


Local
National
772,772
19,834
Large

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Salary for Customer Service Jobs in Louisville, KY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Louisville, KY offer the following education background
Bachelor's Degree
35.3%
High School or GED
20.3%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
1.0%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Louisville, KY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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