Customer Service Jobs in Highland Heights, KY
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Part-Time Customer Service Associate (Northern Kentucky University Student Only)
- Highland Heights, KY
- 2 days ago
- Highland Heights, KY
- 2 days ago
OverviewThe Customer Service Associate position is a part-time position that rotates job duties based on business needs that are largely driven by volume increases (seasonal and predicted) and demand...
Customer Service Representative
- Norwood, OH (10 miles from Highland Heights, KY)
- 4 days ago
- Norwood, OH (10 miles from Highland Heights, KY)
- 4 days ago
Your Opportunity Customer Service RepresentativeCheckSmartNorwood, OH As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright when...
Claims Customer Service Rep. I
- Cincinnati, OH (10 miles from Highland Heights, KY)
- 4 days ago
- Cincinnati, OH (10 miles from Highland Heights, KY)
- 4 days ago
Claims Customer Service Rep....
OH & WV Remote Customer Service Rep
- Cincinnati, OH (10 miles from Highland Heights, KY)
- 7 days ago
- Cincinnati, OH (10 miles from Highland Heights, KY)
- 7 days ago
**Overview Project Momentum:** The Customer Services Representative will leverage call center experience serving as Tier1 Agent to deliver excellent customer service thru incoming and outgoing phone...
Remote WorkCustomer Service Representatives - Evening and Overnight Schedules Starting at $21/hourly
- Florence, KY (10 miles from Highland Heights, KY)
- 9 days ago
- Florence, KY (10 miles from Highland Heights, KY)
- 9 days ago
service inquiries and providing solutions based on client needs in coordination with the Customer Service function....
Remote WorkPersonal Lines (PL) Account Manager / Customer Service Representative
- Milford, OH (15 miles from Highland Heights, KY)
- 9 days ago
- Milford, OH (15 miles from Highland Heights, KY)
- 9 days ago
Must obtain Ohio Property & Casualty license upon employment. Strong computer and customer service skills required. Familiarity with Microsoft Office is helpful....
Temp Transportation Customer Service Representative
- Cincinnati, OH (10 miles from Highland Heights, KY)
- 12 days ago
- Cincinnati, OH (10 miles from Highland Heights, KY)
- 12 days ago
Quality Carriers is looking for an experienced Customer Service Representative (CSR) for a temporary position at our Cincinnati, OH terminal....
Customer Service Representative - Starting at $20.05/hourly
- Florence, KY (10 miles from Highland Heights, KY)
- 12 days ago
- Florence, KY (10 miles from Highland Heights, KY)
- 12 days ago
service inquiries and providing solutions based on client needs in coordination with the Customer Service function....
Bilingual Customer Service Representative Remote Kentucky
- Erlanger, KY (6 miles from Highland Heights, KY)
- 14 days ago
- Erlanger, KY (6 miles from Highland Heights, KY)
- 14 days ago
service skills....
Remote WorkInsurance Customer Service Representative
- Covington, KY (6 miles from Highland Heights, KY)
- 17 days ago
- Covington, KY (6 miles from Highland Heights, KY)
- 17 days ago
Learn the ropes of Personal Lines and what it takes to successfully support the Sales and Service Teams within this line of business....
Customer Service Representative - Patient Services
- Mason, OH (24 miles from Highland Heights, KY)
- 22 days ago
- Mason, OH (24 miles from Highland Heights, KY)
- 22 days ago
Job DescriptionTHE POSITION: The Customer Service Representative, or Program Specialist II, will provide dedicated support to patients and doctors for activities related to benefit coverage, payments...
Customer Service Representative II
- Mason, OH (24 miles from Highland Heights, KY)
- 24 days ago
- Mason, OH (24 miles from Highland Heights, KY)
- 24 days ago
Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....
Customer Service Representative Remote Kentucky
- Erlanger, KY (6 miles from Highland Heights, KY)
- 25 days ago
- Erlanger, KY (6 miles from Highland Heights, KY)
- 25 days ago
Ability to adhere to a break and lunch schedule Excellent typing and grammar skills Ability to navigate a computer Excellent customer service skills....
Remote WorkPL Account Manager / Customer Service Representative
- Montgomery, OH (19 miles from Highland Heights, KY)
- 30+ days ago
- Montgomery, OH (19 miles from Highland Heights, KY)
- 30+ days ago
ability Team player with initiative and integrity Able to handle stress, multitask, and prioritize Job Requirements: Requirements: Must obtain OH Property & Casualty License Strong customer service...
Customer Service Representative
- Cincinnati, OH (10 miles from Highland Heights, KY)
- 30+ days ago
- Cincinnati, OH (10 miles from Highland Heights, KY)
- 30+ days ago
Reports directlyto the Customer Service Supervisor....
Remote WorkDemographic Data for Highland Heights, KY
Moving to Highland Heights, KY? Find some basic demographic data about Highland Heights, KY below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Highland Heights, KY
Highest Education Level
Customer Services in Highland Heights, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Order Processing
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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