Customer Service Jobs in Henderson, KY
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - Patient Registration
- Evansville, IN (9 miles from Henderson, KY)
- 1 day ago
- Evansville, IN (9 miles from Henderson, KY)
- 1 day ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Cashier / Customer Service Associate - Evansville
- Haubstadt, IN (23 miles from Henderson, KY)
- 17 days ago
- Haubstadt, IN (23 miles from Henderson, KY)
- 17 days ago
For our entry-level customer service associates, there are AM, PM, and Overnight shifts available....
Associate Customer Service Representative
- Evansville, IN (13 miles from Henderson, KY)
- 20 days ago
- Evansville, IN (13 miles from Henderson, KY)
- 20 days ago
Center Point Energy is looking for a In Person Associate Customer Service Representative to join our Team, located in Evansville, Indiana....
Retail Customer Service Associate
- Owensboro, KY (17 miles from Henderson, KY)
- 24 days ago
- Owensboro, KY (17 miles from Henderson, KY)
- 24 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5240 Frederica St, Owensboro, KY...
Demographic Data for Henderson, KY
Moving to Henderson, KY? Find some basic demographic data about Henderson, KY below.
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Salary for Customer Service Jobs in Henderson, KY
Highest Education Level
Customer Services in Henderson, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Data Entry
- Reporting
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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