Customer Service Jobs in Georgetown, KY
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Frankfort, KY (18 miles from Georgetown, KY)
- 6 hours ago
- Frankfort, KY (18 miles from Georgetown, KY)
- 6 hours ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service Representative, Life Contact Center
- Frankfort, KY (18 miles from Georgetown, KY)
- 1 day ago
- Frankfort, KY (18 miles from Georgetown, KY)
- 1 day ago
You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....
Remote WorkCustomer Service Representative 12:30pm-9pm EST
- Frankfort, KY (18 miles from Georgetown, KY)
- 3 days ago
- Frankfort, KY (18 miles from Georgetown, KY)
- 3 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service Representative - Work at Home
- Lexington, KY (15 miles from Georgetown, KY)
- 8 days ago
- Lexington, KY (15 miles from Georgetown, KY)
- 8 days ago
Remote Customer Service Representative Earn between $14.50 - $15 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkCustomer Service Representative
- Lexington, KY (15 miles from Georgetown, KY)
- 25 days ago
- Lexington, KY (15 miles from Georgetown, KY)
- 25 days ago
Customer Service Representative Call Center & Customer Service $ 25 / Hour location_on Lexington, Kentucky work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco...
Retail Customer Service Associate
- Nicholasville, KY (24 miles from Georgetown, KY)
- 30+ days ago
- Nicholasville, KY (24 miles from Georgetown, KY)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 103 Bryant Drive, Nicholasville,...
Retail Customer Service Associate
- Lexington, KY (15 miles from Georgetown, KY)
- 30+ days ago
- Lexington, KY (15 miles from Georgetown, KY)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1063 E New Circle Rd, Lexington,...
Customer Service Representative
- Lexington, KY (15 miles from Georgetown, KY)
- 30+ days ago
- Lexington, KY (15 miles from Georgetown, KY)
- 30+ days ago
Florida 4-40 Customer Service License preferred....
Customer Service Representative
- Frankfort, KY (18 miles from Georgetown, KY)
- 90+ days ago
- Frankfort, KY (18 miles from Georgetown, KY)
- 90+ days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Customer Service Representative
- Lexington, KY (15 miles from Georgetown, KY)
- 90+ days ago
- Lexington, KY (15 miles from Georgetown, KY)
- 90+ days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Demographic Data for Georgetown, KY
Moving to Georgetown, KY? Find some basic demographic data about Georgetown, KY below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Georgetown, KY
Highest Education Level
Customer Services in Georgetown, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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