Customer Service Jobs in Garrard, KY

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

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Intuit Customer Service Representative - $16-$19/hr + 100% Paid Training. Job in Garrard Gr8Jobs

  • Garrard, KY
  • 3 days ago
  • Garrard, KY
  • 3 days ago

CHAVIES, KY 41727 Job Overview Foundever is hiring Technical Customer Service Associates! We invest in our people by providing paid training along with growth and development opportunities....

Intuit Customer Service Representative - On-Site with Internal Promotion Path. Job in Lone Gr8Jobs

  • Lone, KY (24 miles from Garrard, KY)
  • 3 days ago
  • Lone, KY (24 miles from Garrard, KY)
  • 3 days ago

CHAVIES, KY 41727 Job Overview Foundever is hiring Technical Customer Service Associates! We invest in our people by providing paid training along with growth and development opportunities....

Intuit Customer Service Representative - Paid Professional Training + Stable Pay + 401K. Job in Booneville Gr8Jobs

  • Booneville, KY (17 miles from Garrard, KY)
  • 3 days ago
  • Booneville, KY (17 miles from Garrard, KY)
  • 3 days ago

CHAVIES, KY 41727 Job Overview Foundever is hiring Technical Customer Service Associates! We invest in our people by providing paid training along with growth and development opportunities....

Intuit Customer Service Representative - Full-Time On-Site + Paid Training & Competitive Pay. Job in Big Creek Gr8Jobs

  • Big Creek, KY (2 miles from Garrard, KY)
  • 3 days ago
  • Big Creek, KY (2 miles from Garrard, KY)
  • 3 days ago

CHAVIES, KY 41727 Job Overview Foundever is hiring Technical Customer Service Associates! We invest in our people by providing paid training along with growth and development opportunities....

Technical Customer Service Representative

  • Chavies, KY (21 miles from Garrard, KY)
  • 45+ days ago
  • Chavies, KY (21 miles from Garrard, KY)
  • 45+ days ago

Technical Customer Service Representative Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference!...

Customer Service Representative Remote Kentucky

  • London, KY (24 miles from Garrard, KY)
  • 90+ days ago
  • London, KY (24 miles from Garrard, KY)
  • 90+ days ago

Ability to adhere to a break and lunch schedule Excellent typing and grammar skills Ability to navigate a computer Excellent customer service skills....

Remote Work

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
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Salary for Customer Service Jobs in Garrard, KY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Garrard, KY offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.6%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Garrard, KY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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