Customer Service Jobs in Erlanger, KY
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Senior Customer Service Representative (Spanish Bilingual Preferred)
- Cincinnati, OH (11 miles from Erlanger, KY)
- 5 days ago
- Cincinnati, OH (11 miles from Erlanger, KY)
- 5 days ago
The Claims Support Services group is a full claim handling operation providing claim handling to several divisions or lines of business....
Customer Service Representatives - Starting at $21/hourly
- Florence, KY (3 miles from Erlanger, KY)
- 6 days ago
- Florence, KY (3 miles from Erlanger, KY)
- 6 days ago
service inquiries and providing solutions based on client needs in coordination with the Customer Service function....
Customer Service Representative
- Cincinnati, OH (11 miles from Erlanger, KY)
- 6 days ago
- Cincinnati, OH (11 miles from Erlanger, KY)
- 6 days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Retail Customer Service Associate
- Springdale, OH (18 miles from Erlanger, KY)
- 7 days ago
- Springdale, OH (18 miles from Erlanger, KY)
- 7 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 800 Kemper Commons Cir, Springdale...
Customer Service Representative
- Cincinnati, OH (11 miles from Erlanger, KY)
- 11 days ago
- Cincinnati, OH (11 miles from Erlanger, KY)
- 11 days ago
This role works with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers' expectations....
Customer Service Representative
- Cincinnati, OH (11 miles from Erlanger, KY)
- 11 days ago
- Cincinnati, OH (11 miles from Erlanger, KY)
- 11 days ago
Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
Customer Service Representative II
- Cincinnati, OH (11 miles from Erlanger, KY)
- 17 days ago
- Cincinnati, OH (11 miles from Erlanger, KY)
- 17 days ago
SageSure, a leader in catastrophe-exposed property insurance, is seeking a Customer Service Representative II....
Customer Service Representatives - Starting at $20/hourly
- Erlanger, KY
- 25 days ago
- Erlanger, KY
- 25 days ago
service inquiries and providing solutions based on client needs in coordination with the Customer Service function....
Customer Service Representative
- Cincinnati, OH (11 miles from Erlanger, KY)
- 27 days ago
- Cincinnati, OH (11 miles from Erlanger, KY)
- 27 days ago
Customer Service Representative – Blue Ash OH Full-Time Company: CareStar, Inc....
Loss Prevention Customer Service Associate
- Cincinnati, OH (11 miles from Erlanger, KY)
- 30+ days ago
- Cincinnati, OH (11 miles from Erlanger, KY)
- 30+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Medical Equipment Customer Service Representative
- Hebron, KY (8 miles from Erlanger, KY)
- 30+ days ago
- Hebron, KY (8 miles from Erlanger, KY)
- 30+ days ago
Medical Equipment Customer Service Representative Rotech Healthcare Inc. life insurance, paid time off, paid holidays, 401(k), company vehicle, mileage reimbursement, employee discount United States...
Customer Service Representative - Work at Home
- Florence, KY (3 miles from Erlanger, KY)
- 30+ days ago
- Florence, KY (3 miles from Erlanger, KY)
- 30+ days ago
Remote Customer Service Representative Earn between $14.50 - $16 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkCustomer Service Representative- Entry Level
- Wilder, KY (5 miles from Erlanger, KY)
- 30+ days ago
- Wilder, KY (5 miles from Erlanger, KY)
- 30+ days ago
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
Customer Service Representative- Part Time
- Cincinnati, OH (11 miles from Erlanger, KY)
- 45+ days ago
- Cincinnati, OH (11 miles from Erlanger, KY)
- 45+ days ago
CareStar, Inc. is currently seeking a Customer Services Representative in the Administrative Department....
Sr Customer Service Representative
- Cincinnati, OH (11 miles from Erlanger, KY)
- 60+ days ago
- Cincinnati, OH (11 miles from Erlanger, KY)
- 60+ days ago
This role provides guidance and advice to less experienced Customer Service Representatives....
Demographic Data for Erlanger, KY
Moving to Erlanger, KY? Find some basic demographic data about Erlanger, KY below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Erlanger, KY
Highest Education Level
Customer Services in Erlanger, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Policy Development
- Spanish
- Multitasking
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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