Customer Service Jobs in Crestview Hills, KY
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Cincinnati, OH (11 miles from Crestview Hills, KY)
- 30+ days ago
- Cincinnati, OH (11 miles from Crestview Hills, KY)
- 30+ days ago
As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Medical Equipment Customer Service Representative
- Erlanger, KY
- 16 hours ago
- Erlanger, KY
- 16 hours ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Claims Customer Service Rep. I
- Cincinnati, OH (11 miles from Crestview Hills, KY)
- 17 hours ago
- Cincinnati, OH (11 miles from Crestview Hills, KY)
- 17 hours ago
American Modern Insurance Group is recruiting for a remote Customer Service Representative for our inbound Claims contact center....
Customer Service Representative
- Milford, OH (20 miles from Crestview Hills, KY)
- 1 day ago
- Milford, OH (20 miles from Crestview Hills, KY)
- 1 day ago
As a Bank Customer Service Representative, associates are required to work within defined guidelines, to facilitate service conversations on Banking Auto Loans line of business or product set....
Customer Service Representative- Entry Level
- Wilder, KY (5 miles from Crestview Hills, KY)
- 2 days ago
- Wilder, KY (5 miles from Crestview Hills, KY)
- 2 days ago
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
Customer Service Representative- Part Time
- Cincinnati, OH (11 miles from Crestview Hills, KY)
- 13 days ago
- Cincinnati, OH (11 miles from Crestview Hills, KY)
- 13 days ago
CareStar, Inc. is currently seeking a Customer Services Representative in the Administrative Department....
Customer Service Representative
- Springdale, OH (18 miles from Crestview Hills, KY)
- 13 days ago
- Springdale, OH (18 miles from Crestview Hills, KY)
- 13 days ago
As a Customer Service Representative, you will provide top-notch support to our valued customers....
Retail Customer Service Associate
- Springdale, OH (18 miles from Crestview Hills, KY)
- 25 days ago
- Springdale, OH (18 miles from Crestview Hills, KY)
- 25 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 800 Kemper Commons Cir, Springdale...
Retail Customer Service Associate
- Cincinnati, OH (11 miles from Crestview Hills, KY)
- 25 days ago
- Cincinnati, OH (11 miles from Crestview Hills, KY)
- 25 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5375 N Bend Rd, Cincinnati, OH 45247...
Sr Customer Service Representative
- Cincinnati, OH (11 miles from Crestview Hills, KY)
- 30+ days ago
- Cincinnati, OH (11 miles from Crestview Hills, KY)
- 30+ days ago
This role provides guidance and advice to less experienced Customer Service Representatives....
- Hebron, KY (8 miles from Crestview Hills, KY)
- 30+ days ago
- Hebron, KY (8 miles from Crestview Hills, KY)
- 30+ days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Customer Service Representative / Warehouse Worker
- Cincinnati, OH (11 miles from Crestview Hills, KY)
- 45+ days ago
- Cincinnati, OH (11 miles from Crestview Hills, KY)
- 45+ days ago
Would you like to join a team where you can make a difference and have fun doing it? Join Florida Tile! For over sixty years, Florida Tile has consistently taken the lead as an innovator by...
Customer Service Representatives - Starting at $20/hourly
- Florence, KY (3 miles from Crestview Hills, KY)
- 60+ days ago
- Florence, KY (3 miles from Crestview Hills, KY)
- 60+ days ago
service inquiries and providing solutions based on client needs in coordination with the Customer Service function....
Part-Time Customer Service Associate (Northern Kentucky University Student Only)
- Highland Heights, KY (6 miles from Crestview Hills, KY)
- 60+ days ago
- Highland Heights, KY (6 miles from Crestview Hills, KY)
- 60+ days ago
Overview The Customer Service Associate position is a part-time position that rotates job duties based on business needs that are largely driven by volume increases (seasonal and predicted) and demand...
Customer Service Associate - Weekend Availability
- West Chester, OH (23 miles from Crestview Hills, KY)
- 90+ days ago
- West Chester, OH (23 miles from Crestview Hills, KY)
- 90+ days ago
As the name suggests, your main priority is to provide great customer service....
Demographic Data for Crestview Hills, KY
Moving to Crestview Hills, KY? Find some basic demographic data about Crestview Hills, KY below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Crestview Hills, KY
Highest Education Level
Customer Services in Crestview Hills, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Data Entry
- Reporting
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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