Customer Service Jobs in Crescent Springs, KY
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

Customer Service Representative
- Multi-Color Corporation
- Batavia, OH (22 miles from Crescent Springs, KY)
- 3 days ago
- Multi-Color Corporation
- Batavia, OH (22 miles from Crescent Springs, KY)
- 3 days ago
The Customer Service Team delivers MCC Label's World Class Service model by providing clear, concise, and timely information regarding our customers' purchase orders and shipments....
- Hebron, KY (8 miles from Crescent Springs, KY)
- 20 hours ago
- Hebron, KY (8 miles from Crescent Springs, KY)
- 20 hours ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
BMV Customer Service Representative 2
- Lawrenceburg, IN (20 miles from Crescent Springs, KY)
- 6 days ago
- Lawrenceburg, IN (20 miles from Crescent Springs, KY)
- 6 days ago
Substitute for Customer Service Representatives as needed....
Customer Service Representative
- Florence, KY (3 miles from Crescent Springs, KY)
- 7 days ago
- Florence, KY (3 miles from Crescent Springs, KY)
- 7 days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Representative
- Cincinnati, OH (11 miles from Crescent Springs, KY)
- 9 days ago
- Cincinnati, OH (11 miles from Crescent Springs, KY)
- 9 days ago
This role works with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers' expectations....
Customer Service Representative - Cosmetics
- Batavia, OH (22 miles from Crescent Springs, KY)
- 17 days ago
- Batavia, OH (22 miles from Crescent Springs, KY)
- 17 days ago
Working for our team, you can truly make a difference.The Customer Service Team delivers MCC Label's World Class Service model by providing clear, concise, and timely information regarding our customers...
Inbound Customer Service Representative
- Milford, OH (20 miles from Crescent Springs, KY)
- 20 days ago
- Milford, OH (20 miles from Crescent Springs, KY)
- 20 days ago
The Inbound Customer Service Representative will have the following responsibilities: • Handle inbound calls and email services inquiries on queries such as: 1) Process & status of Estimate or Supplement...
Customer Service Representative / Warehouse Worker
- Cincinnati, OH (11 miles from Crescent Springs, KY)
- 20 days ago
- Cincinnati, OH (11 miles from Crescent Springs, KY)
- 20 days ago
Would you like to join a team where you can make a difference and have fun doing it? Join Florida Tile! For over sixty years, Florida Tile has consistently taken the lead as an innovator by...
Digital Customer Service Representative - Starting at $20.05/hourly
- Erlanger, KY
- 25 days ago
- Erlanger, KY
- 25 days ago
#CustomerSupport ------------------------------------------------------ Job Family Group: Customer Service ------------------------------------------------------ Job Family: Digital Service --------...
Customer Service Representative (full-time), Northern KY
- Florence, KY (3 miles from Crescent Springs, KY)
- 26 days ago
- Florence, KY (3 miles from Crescent Springs, KY)
- 26 days ago
Establishes, retains and deepens relationships with current and potential bank customers to achieve sales goals and provide exceptional customer service....
Digital Customer Service Representative - Starting at $20.05/hourly
- Florence, KY (3 miles from Crescent Springs, KY)
- 26 days ago
- Florence, KY (3 miles from Crescent Springs, KY)
- 26 days ago
#CustomerSupport ------------------------------------------------------ Job Family Group: Customer Service ------------------------------------------------------ Job Family: Digital Service --------...
Customer Service Representatives - Starting at $20/hourly
- Florence, KY (3 miles from Crescent Springs, KY)
- 30+ days ago
- Florence, KY (3 miles from Crescent Springs, KY)
- 30+ days ago
service inquiries and providing solutions based on client needs in coordination with the Customer Service function....
Part-Time Customer Service Associate (Northern Kentucky University Student Only)
- Highland Heights, KY (6 miles from Crescent Springs, KY)
- 30+ days ago
- Highland Heights, KY (6 miles from Crescent Springs, KY)
- 30+ days ago
OverviewThe Customer Service Associate position is a part-time position that rotates job duties based on business needs that are largely driven by volume increases (seasonal and predicted) and demand...
Customer Service Associate - Weekend Availability
- West Chester, OH (23 miles from Crescent Springs, KY)
- 60+ days ago
- West Chester, OH (23 miles from Crescent Springs, KY)
- 60+ days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative- Entry Level
- Wilder, KY (5 miles from Crescent Springs, KY)
- 60+ days ago
- Wilder, KY (5 miles from Crescent Springs, KY)
- 60+ days ago
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
Demographic Data for Crescent Springs, KY
Moving to Crescent Springs, KY? Find some basic demographic data about Crescent Springs, KY below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Crescent Springs, KY
Highest Education Level
Customer Services in Crescent Springs, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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