Customer Service Jobs in Mcconnell Afb, KS
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred....
CUSTOMER SERVICE REPRESENTATIVE (Full-Time & Part-Time)
- Wichita, KS
- 14 days ago
- Wichita, KS
- 14 days ago
LOCATION: Wichita, KS POSITION OVERVIEW: CUSTOMER SERVICE REPRESENTATIVE (FULL-TIME & PART-TIME) We are looking for full-time and part-time customer service representatives to support inbound projects...
Retail Loss Prevention Customer Service Associate Retail Loss Prevention Customer Service Associate
- Wichita, KS
- 16 days ago
- Wichita, KS
- 16 days ago
Retail Loss Prevention Customer Service Associate TJX Companies 3.5 ( ) Wichita, KS Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly...
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Wichita Customer Service Representative (Full-Time)
- Wichita, KS
- 30+ days ago
- Wichita, KS
- 30+ days ago
POSITION OVERVIEW: CUSTOMER SERVICE REPRESENTATIVE (FULL-TIME) We are looking for customer service representatives to support inbound customer service, help desk, and back-office processing representatives...
Join our rapidly growing team as a Customer Service Agent on the night shift!...
Remote Customer Service Representative
- McConnell AFB, KS
- 45+ days ago
- McConnell AFB, KS
- 45+ days ago
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkUS Flood Insurance Customer Service Representative
- Wichita, KS
- 45+ days ago
- Wichita, KS
- 45+ days ago
Offer feedback and suggestions to improve customer service processes. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?...
Were looking for a Customer Service Representative who is dedicated, customer-focused, and ready to thrive in a fast-paced environment....
A Property and Casualty license is required for this role....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3084 N....
Customer Service Representative - Patient Registration
- Wellington, KS (24 miles from Mcconnell Afb, KS)
- 45+ days ago
- Wellington, KS (24 miles from Mcconnell Afb, KS)
- 45+ days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Tax Customer Service Representative II (Experienced)
- Wichita, KS
- 45+ days ago
- Wichita, KS
- 45+ days ago
Strong customer service orientation with a professional, friendly, and reassuring demeanor. Ability to work independently in a fast-paced, dynamic environment....
Insurance Customer Service Representative (Unlicensed)
- Wichita, KS
- 60+ days ago
- Wichita, KS
- 60+ days ago
We are hiring customer services agents who are positive and genuinely enjoy helping others....
We are looking for a friendly and reliable Customer Service Representative to support our clients in a BPO contact center....
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Mcconnell Afb, KS
Highest Education Level
Customer Services in Mcconnell Afb, KS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »