Customer Service Jobs in Mcconnell Afb, KS

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 31 Jobs

Customer Service Representative (Part-Time)

  • Wichita, KS
  • 30+ days ago
  • Wichita, KS
  • 30+ days ago

We are looking for part-time customer service agents to join our rapidly growing team!...

Customer Service Representative (Nights)

  • Wichita, KS
  • 30+ days ago
  • Wichita, KS
  • 30+ days ago

We are looking for customer service agents to join our rapidly growing team on the night shift!...

Customer Service Representative - Remote in Kansas

  • Wichita, KS
  • 1 day ago
  • Wichita, KS
  • 1 day ago

Description & Requirements Maximus is thrilled to offer an exciting opportunity for a Remote Customer Service Representative (CSR) to join our Kansas team....

Customer Service Associate Front Desk - Bilingual - HEALTH

  • Wichita, KS
  • 5 days ago
  • Wichita, KS
  • 5 days ago

The Customer Service Associate supports the Sedgwick County Health Department and its mission by welcoming the community and providing exceptional public service....

Retention and Customer Service Representative

  • Wichita, KS
  • 6 days ago
  • Wichita, KS
  • 6 days ago

Retain long-term business for ADT through customer service commitments. Provide the right solution to save the Customer....

Customer Service Representative (On-Site)

  • Wichita, KS
  • 7 days ago
  • Wichita, KS
  • 7 days ago

Minimum Qualifications: Have 1+ year of customer service experience High school diploma or equivalent required....

Insurance Customer Service Agent

  • Wichita, KS
  • 7 days ago
  • Wichita, KS
  • 7 days ago

A Property and Casualty license is required for this role. This is an excellent opportunity for you to start your career, and with our industry-leading training, you are sure to succeed....

Remote Customer Service Representative

  • McConnell AFB, KS
  • 7 days ago
  • McConnell AFB, KS
  • 7 days ago

We are seeking a dedicated and customer-focused Customer Service Representative to join our team....

Remote Work

Insurance Customer Service Agent (P&C Licensed)

  • Wichita, KS
  • 7 days ago
  • Wichita, KS
  • 7 days ago

A Property and Casualty license is required for this role....

Retail Customer Service Associate

  • Wichita, KS
  • 11 days ago
  • Wichita, KS
  • 11 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6200 W Kellogg Dr, Wichita, KS 67209...

Work from Home: Customer Service Representative (Healthcare)

  • Wichita, KS
  • 11 days ago
  • Wichita, KS
  • 11 days ago

Minimum of 1 year at a single job, preferably in customer service. Reliable attendance, with no absences in the first 90 days. Typing at least 25 WPM....

Remote Work

Customer Service Representative

  • Wichita, KS
  • 11 days ago
  • Wichita, KS
  • 11 days ago

Customer Service/Problem Resolution: Management of Remedy Force and SAP data elements, problem resolution, as well as internal and external customer service....

Customer Service Representative

  • Wichita, KS
  • 19 days ago
  • Wichita, KS
  • 19 days ago

This company is hiring a Customer Service Representative for a contract role! Interested? Get more details below!...

Customer Service Representative

  • Wichita, KS
  • 27 days ago
  • Wichita, KS
  • 27 days ago

As our Customer Service Representative, you'll work to help our patients check into the hospital....

Customer Service Associate

  • Wichita, KS
  • 28 days ago
  • Wichita, KS
  • 28 days ago

We are currently seeking a Customer Service Associate to join our team in Wichita, Kansas (US-KS), United States (US)....

Remote Work

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Salary for Customer Service Jobs in Mcconnell Afb, KS

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Mcconnell Afb, KS offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Mcconnell Afb, KS
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

insurance agent's hands over a small house
How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »