Customer Service Jobs in Kansas

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 47 Jobs

Customer Service Representative (Part-Time)

  • Wichita, KS
  • 11 days ago
  • Wichita, KS
  • 11 days ago

We are looking for part-time customer service agents to join our rapidly growing team!...

Customer Service Representative (Nights)

  • Wichita, KS
  • 11 days ago
  • Wichita, KS
  • 11 days ago

We are looking for customer service agents to join our rapidly growing team on the night shift!...

Customer Service Representative

  • Wichita, KS
  • 25 days ago
  • Wichita, KS
  • 25 days ago

This position supports customer service, technical support, and customer sales interactions....

Customer Service Representative - Patient Registration

  • Wellington, KS
  • 4 days ago
  • Wellington, KS
  • 4 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....

Remote Work

Customer Service Representative

  • Wichita, KS
  • 4 days ago
  • Wichita, KS
  • 4 days ago

As our Customer Service Representative, you'll work to help our patients check into the hospital....

Customer Service Associate

  • Wichita, KS
  • 5 days ago
  • Wichita, KS
  • 5 days ago

We are currently seeking a Customer Service Associate to join our team in Wichita, Kansas (US-KS), United States (US)....

Remote Work

Customer Service Representative

  • Overland Park, KS
  • 9 days ago
  • Overland Park, KS
  • 9 days ago

service skills....

Remote Work

Customer Service Rep., Lead - 1st shift

  • Wichita, KS
  • 9 days ago
  • Wichita, KS
  • 9 days ago

Benefits: Medical We offer a number of plans for a variety of health care services and supplies, including preventative care, inpatient and outpatient services and prescription drugs. Vision The...

Customer Service Associate - HEALTH

  • Wichita, KS
  • 9 days ago
  • Wichita, KS
  • 9 days ago

The Customer Service Associate supports the Sedgwick County Health Department and its mission by welcoming the community and providing exceptional public service....

Customer Service Representative

  • Wichita, KS
  • 12 days ago
  • Wichita, KS
  • 12 days ago

As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...

Spanish Customer Service Representative

  • Wichita, KS
  • 12 days ago
  • Wichita, KS
  • 12 days ago

We are looking for Customer Service Representatives to support inbound customer service....

Customer Service Representative

  • Salina, KS
  • 12 days ago
  • Salina, KS
  • 12 days ago

Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...

Part-time Customer Service Associate- Front Desk - HEALTH

  • Wichita, KS
  • 13 days ago
  • Wichita, KS
  • 13 days ago

Work Schedule: Mon-Wed 8:00am-5:30pm, Thu 9:30am-7:00pm, Fri 8:00am-12:30pm/12:30pm-5:00pm,occasional weekends or e The Customer Service Associate supports the Sedgwick County Health Department and...

Customer Service Associate Front Desk - Bilingual - HEALTH

  • Wichita, KS
  • 13 days ago
  • Wichita, KS
  • 13 days ago

The Customer Service Associate supports the Sedgwick County Health Department and its mission by welcoming the community and providing exceptional public service....

Demographic Data for Kansas

Moving to Kansas? Find some basic demographic data about Kansas below.


Local
National
2,937,772
74,336

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Certificate in Public Health and Health Services
Join the fast-paced field of healthcare and make a difference in the lives of patients the world over. A Certificate in Public Health and Health Services can enhance your expertise, increase your...
Smart Service Welt – Data and Platform-Based Business Models
With this free online course, you’ll learn about the potential of smart services for business model innovation. You’ll also learn about key technological enablers for the implementation of smart...
Hootsuite Enterprise Platform Certification Course
In this course, you’ll develop the skills to use almost all Hootsuite products and features to their full potential–giving your social media efforts a serious efficiency boost and a major leg up...

Salary for Customer Service Jobs in Kansas

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Kansas offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.6%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Kansas
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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