Customer Service Jobs in Kansas
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...
Customer Service Representative - Cardmember Services
- Overland Park, KS
- 22 hours ago
- Overland Park, KS
- 22 hours ago
We provide comprehensive ongoing training to ensure our Service Advisors are prepared to deliver an exceptional customer service experience....
Customer Service Representative 12:30pm-9pm EST ($21.50)
- Topeka, KS
- 3 days ago
- Topeka, KS
- 3 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
We're seeking enthusiastic Customer Service Representatives to provide exceptional support across inbound customer service, help desk, and back-office operations for a variety of commercial and public...
Are you passionate about providing exceptional customer service and looking to grow your career in a supportive, team-oriented environment?...
Healthcare Customer Service Representative - Topeka, KS - Remote
- Topeka, KS
- 5 days ago
- Topeka, KS
- 5 days ago
Two or more years of inbound telephone customer service with strong organizational, analytical, critical thinking, and customer service skills, along with an exceptional attention to detail....
Remote WorkPOSITION OVERVIEW: CUSTOMER SERVICE REPRESENTATIVE (FULL-TIME) We are looking for customer service representatives to support inbound customer service, help desk, and back-office processing representatives...
2X10 Customer Service Representative (Sat. & Sun., 20hrs./wk)
- Wichita, KS
- 6 days ago
- Wichita, KS
- 6 days ago
This position supports customer service, technical support, and customer sales interactions....
Retail Customer Service Representative/Cashier
- Overland Park, KS
- 7 days ago
- Overland Park, KS
- 7 days ago
We are currently seeking self-motivated, hard-working, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
Join our rapidly growing team as a Customer Service Agent on the night shift!...
Were looking for part-time Customer Service Agents to join our fast-growing team!...
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkOffer feedback and suggestions to improve customer service processes. CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?...
Were looking for a Customer Service Representative who is dedicated, customer-focused, and ready to thrive in a fast-paced environment....
Demographic Data for Kansas
Moving to Kansas? Find some basic demographic data about Kansas below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Kansas
Highest Education Level
Customer Services in Kansas offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Call Center Experience
- Inbound
- Claims
- Financial Services
- Payment Processing
- Courteous
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Retail
- Listening
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Typing
- Telephone Skills
- Collaboration
- Data Entry
- Policy Development
- Spanish
- Multitasking
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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