Customer Service Jobs in Kansas
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Avenica is a Talent Partner of Walser Automotive Group, helping to launch dynamic customer service and service operations careers for candidates at all experience levels....
AssistRx has engineered the perfect blend of technology and talent (you) to provide life sciences companies with an efficient solution to improve patient uptake, visibility and outcomes. Our...
Service Representative The Kansas Department of Labor (KDOL) are recruiting talented individuals to join our team as Customer Service Representatives (Program Specialist I) for the Kansas Unemployment...
Service Representative The Kansas Department of Labor (KDOL) are recruiting talented individuals to join our team as Customer Service Representatives (Program Specialist I) for the Kansas Unemployment...
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Customer Service Representative - Patient Registration
- Wellington, KS
- 3 days ago
- Wellington, KS
- 3 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Education and Experience: Requires a High School Diploma or equivalent; Prefer 1-2 years previous experience in call center, customer service and/or banking....
Strong customer service orientation with a professional, friendly, and reassuring demeanor. Ability to work independently in a fast-paced, dynamic environment....
This position supports customer service, technical support, and customer sales interactions....
**Remote Customer Service Representative** $14.00 HR **Please note that applicants residing in the following states are not eligible for this position:** **AK, AZ, CA, CO, CT, DE, HI, IL, ME, MD, MA...
Remote Work**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Insurance Customer Service Representative (Unlicensed)
- Wichita, KS
- 12 days ago
- Wichita, KS
- 12 days ago
We are hiring customer services agents who are positive and genuinely enjoy helping others....
As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...
What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
Demographic Data for Kansas
Moving to Kansas? Find some basic demographic data about Kansas below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Kansas
Highest Education Level
Customer Services in Kansas offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Store Management
- Problem Resolution
- Order Processing
- Wellness
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Background Checks
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »