Customer Service Jobs in Andover, KS
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative (On-Site)
- Wichita, KS (9 miles from Andover, KS)
- 17 days ago
- Wichita, KS (9 miles from Andover, KS)
- 17 days ago
Avenica is a Talent Partner of Walser Automotive Group, helping to launch dynamic customer service and service operations careers for candidates at all experience levels....
Customer Service Representative
- Wichita, KS (9 miles from Andover, KS)
- 7 hours ago
- Wichita, KS (9 miles from Andover, KS)
- 7 hours ago
Education and Experience: Requires a High School Diploma or equivalent; Prefer 1-2 years previous experience in call center, customer service and/or banking....
Tax Customer Service Representative II (Experienced)
- Wichita, KS (9 miles from Andover, KS)
- 7 hours ago
- Wichita, KS (9 miles from Andover, KS)
- 7 hours ago
. + Strong customer service orientation with a professional, friendly, and reassuring demeanor. + Ability to work independently in a fast-paced, dynamic environment. + Strong critical thinking, research...
Bilingual Inbound Customer Service Representative
- Wichita, KS (9 miles from Andover, KS)
- 1 day ago
- Wichita, KS (9 miles from Andover, KS)
- 1 day ago
This position supports customer service, technical support, and customer sales interactions....
Customer Service Representative
- Wichita, KS (9 miles from Andover, KS)
- 5 days ago
- Wichita, KS (9 miles from Andover, KS)
- 5 days ago
Virginia Tile Company, LLC 3.8 Customer Service Representative Sign in to apply Wichita, KS Sign in to apply Come Join Us - We are a growing established organization that offers a friendly work environment...
Customer Service Representative
- Wichita, KS (9 miles from Andover, KS)
- 9 days ago
- Wichita, KS (9 miles from Andover, KS)
- 9 days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Insurance Customer Service Representative (Unlicensed)
- Wichita, KS (9 miles from Andover, KS)
- 9 days ago
- Wichita, KS (9 miles from Andover, KS)
- 9 days ago
We are hiring customer services agents who are positive and genuinely enjoy helping others....
Loss Prevention Customer Service Associate II (Tactical Uniform) (Wichita East)
- Wichita, KS (9 miles from Andover, KS)
- 15 days ago
- Wichita, KS (9 miles from Andover, KS)
- 15 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
CUSTOMER SERVICE REPRESENTATIVE (Full-Time & Part-Time)
- Wichita, KS (9 miles from Andover, KS)
- 17 days ago
- Wichita, KS (9 miles from Andover, KS)
- 17 days ago
LOCATION: Wichita, KS POSITION OVERVIEW: CUSTOMER SERVICE REPRESENTATIVE (FULL-TIME & PART-TIME) We are looking for full-time and part-time customer service representatives to support inbound projects...
Customer Service Representative
- Wichita, KS (9 miles from Andover, KS)
- 20 days ago
- Wichita, KS (9 miles from Andover, KS)
- 20 days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Contact Center Customer Service Representative
- Wichita, KS (9 miles from Andover, KS)
- 29 days ago
- Wichita, KS (9 miles from Andover, KS)
- 29 days ago
We are looking for a friendly and reliable Customer Service Representative to support our clients in a BPO contact center....
Call Center Customer Service Representative
- McConnell AFB, KS (9 miles from Andover, KS)
- 29 days ago
- McConnell AFB, KS (9 miles from Andover, KS)
- 29 days ago
Were hiring Customer Service Representatives to deliver exceptional support to our clients. If youre friendly, patient, and solution-oriented, this is the role for you!...
Insurance Customer Service Agent
- Wichita, KS (9 miles from Andover, KS)
- 45+ days ago
- Wichita, KS (9 miles from Andover, KS)
- 45+ days ago
A Property and Casualty license is required for this role. This is an excellent opportunity for you to start your career, and with our industry-leading training, you are sure to succeed....
Remote Customer Service Representative
- McConnell AFB, KS (9 miles from Andover, KS)
- 45+ days ago
- McConnell AFB, KS (9 miles from Andover, KS)
- 45+ days ago
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkInsurance Customer Service Agent (P&C Licensed)
- Wichita, KS (9 miles from Andover, KS)
- 45+ days ago
- Wichita, KS (9 miles from Andover, KS)
- 45+ days ago
A Property and Casualty license is required for this role....
Demographic Data for Andover, KS
Moving to Andover, KS? Find some basic demographic data about Andover, KS below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Andover, KS
Highest Education Level
Customer Services in Andover, KS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Problem Resolution
- Wellness
- Energetic
- Compensation and Benefits
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »