Customer Service Jobs in Waukee, IA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Urbandale, IA (12 miles from Waukee, IA)
- 5 hours ago
- Urbandale, IA (12 miles from Waukee, IA)
- 5 hours ago
Handling inbound calls from providers checking eligibility and/or claim status for members. Call center environment taking inbound and outbound calls Respond to both standard and more difficult...
Insurance Customer Service Representative
- West Des Moines, IA (9 miles from Waukee, IA)
- 23 hours ago
- West Des Moines, IA (9 miles from Waukee, IA)
- 23 hours ago
& Casualty license, with our support Strong organization and written/verbal communication skills Demonstrated customer service focus Proficient in Microsoft Office or similar systems, including spreadsheets...
Customer Service Representative - Commercial Lines
- West Des Moines, IA (9 miles from Waukee, IA)
- 23 hours ago
- West Des Moines, IA (9 miles from Waukee, IA)
- 23 hours ago
and Casualty License Working knowledge of available commercial lines coverages based on business and industry Proficient in providing client service through electronic, telephone, and in-person interaction...
Customer Service Representative
- Grimes, IA (7 miles from Waukee, IA)
- 3 days ago
- Grimes, IA (7 miles from Waukee, IA)
- 3 days ago
The Customer Service Representative is responsible for assisting customers with pre/post-sale questions, basic installations, and problem resolutions....
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Customer Service Representative
- Grimes, IA (7 miles from Waukee, IA)
- 4 days ago
- Grimes, IA (7 miles from Waukee, IA)
- 4 days ago
Our customer service representatives are the foundation of our success. They serve as our voice, and ensure our customers get what they need when they need it....
Retail Customer Service Associate
- Des Moines, IA (13 miles from Waukee, IA)
- 6 days ago
- Des Moines, IA (13 miles from Waukee, IA)
- 6 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1101 73Rd St, Des Moines, IA 50324...
Customer Service Representative
- Des Moines, IA (13 miles from Waukee, IA)
- 8 days ago
- Des Moines, IA (13 miles from Waukee, IA)
- 8 days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Representative, Customer Service - Insurance Verification
- Des Moines, IA (13 miles from Waukee, IA)
- 14 days ago
- Des Moines, IA (13 miles from Waukee, IA)
- 14 days ago
_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer...
Customer Service Representative
- Indianola, IA (24 miles from Waukee, IA)
- 25 days ago
- Indianola, IA (24 miles from Waukee, IA)
- 25 days ago
Summary The Customer Service Representative (CSR) provides high quality patient-focused services to ensure that the individual needs and desires of the patients customer services encounter are met,...
Customer Service Representative
- Des Moines, IA (13 miles from Waukee, IA)
- 30+ days ago
- Des Moines, IA (13 miles from Waukee, IA)
- 30+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative Nights and Weekend
- West Des Moines, IA (9 miles from Waukee, IA)
- 45+ days ago
- West Des Moines, IA (9 miles from Waukee, IA)
- 45+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Associate / Outfitter
- Ankeny, IA (17 miles from Waukee, IA)
- 45+ days ago
- Ankeny, IA (17 miles from Waukee, IA)
- 45+ days ago
Position: Customer Service Associate / Outfitter At Sportsman's Warehouse, we're more than a team; we're a community dedicated to the thrill of the outdoors and to supporting each other in achieving...
Customer Service Representative
- Des Moines, IA (13 miles from Waukee, IA)
- 60+ days ago
- Des Moines, IA (13 miles from Waukee, IA)
- 60+ days ago
Company Description RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the...
Customer Service Representative
- Des Moines, IA (13 miles from Waukee, IA)
- 60+ days ago
- Des Moines, IA (13 miles from Waukee, IA)
- 60+ days ago
Infosys McCamish Domain: Life Insurance Skill: Customer Service Senior Process Associate In the role of Senior Process Associate you will be responsible for delivering accurate and courteous responses...
Customer Service Rep(01705) - 15920 Hickman Rd
- Clive, IA (4 miles from Waukee, IA)
- 90+ days ago
- Clive, IA (4 miles from Waukee, IA)
- 90+ days ago
As a Customer Service Representative, you'll ensure positive experiences for Domino's customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency....
Demographic Data for Waukee, IA
Moving to Waukee, IA? Find some basic demographic data about Waukee, IA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Waukee, IA
Highest Education Level
Customer Services in Waukee, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Shipping
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Telephone Skills
- Driving
- Friendliness
- Typing
- Collaboration
- Spanish
- Reporting
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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