Customer Service Jobs in Iowa
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative **Sr....
Remote WorkInsurance Customer Service Representative
- West Des Moines, IA
- 3 days ago
- West Des Moines, IA
- 3 days ago
& Casualty license, with our support Strong organization and written/verbal communication skills Demonstrated customer service focus Proficient in Microsoft Office or similar systems, including spreadsheets...
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkCustomer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1101 73Rd St, Des Moines, IA 50324...
Customer Service Representative Primary Purpose of the Position Modern Aviation is a Fixed Base Operator (FBO) that services private jets....
Specific Duties and Responsibilities: The following are some of the duties that may be performed, this list is not all inclusive and may change at the discretion of the Manager. Coordinates and...
Remote WorkLoss Prevention Customer Service Associate II
- West Des Moines, IA
- 9 days ago
- West Des Moines, IA
- 9 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
by providing a superior level of customer service to members, prospective members, and guests....
Handles customer service inquiries and problems via telephone, internet, web-chat or written correspondence....
Customer Service Representative- Coralville Hiring Event
- Coralville, IA
- 11 days ago
- Coralville, IA
- 11 days ago
EXPERIENCE One (1) year customer service experience or equivalent combination of education and experience required. Inbound call center experience preferred....
& Casualty license, with our support Strong organization and written/verbal communication skills Demonstrated customer service focus Proficient in Microsoft Office or similar systems, including spreadsheets...
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Here, a commitment to customer service and quality is expected....
Skills Customer service, call center representative, call center, healthcare, insurance, Help desk support, Customer support Top Skills Details Customer service,call center representative,call center...
Demographic Data for Iowa
Moving to Iowa? Find some basic demographic data about Iowa below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Iowa
Highest Education Level
Customer Services in Iowa offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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