Customer Service Jobs in Swan, IA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - HIRING ASAP
- Newton, IA (21 miles from Swan, IA)
- 3 days ago
- Newton, IA (21 miles from Swan, IA)
- 3 days ago
Service and Management on an on-going basis regarding any noticed trends with insurance companies Verify insurance carriers are listed in the companys database system, if not request the new carrier...
Customer Service Representative 12:30pm-9pm EST ($21.50)
- Des Moines, IA (20 miles from Swan, IA)
- 3 days ago
- Des Moines, IA (20 miles from Swan, IA)
- 3 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Retail Customer Service Associate
- Des Moines, IA (20 miles from Swan, IA)
- 16 days ago
- Des Moines, IA (20 miles from Swan, IA)
- 16 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1101 73Rd St, Des Moines, IA 50324...
Customer Service Representative
- Des Moines, IA (20 miles from Swan, IA)
- 18 days ago
- Des Moines, IA (20 miles from Swan, IA)
- 18 days ago
Customer Service Representative Primary Purpose of the Position Modern Aviation is a Fixed Base Operator (FBO) that services private jets....
Customer Service Representative
- Altoona, IA (16 miles from Swan, IA)
- 19 days ago
- Altoona, IA (16 miles from Swan, IA)
- 19 days ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative
- Newton, IA (21 miles from Swan, IA)
- 29 days ago
- Newton, IA (21 miles from Swan, IA)
- 29 days ago
TEKsystems is hiring customer service representatives to join our client's team onsite in Newton, Iowa!...
Customer Service Representative
- Indianola, IA (19 miles from Swan, IA)
- 30+ days ago
- Indianola, IA (19 miles from Swan, IA)
- 30+ days ago
Customer Service Representative Indianola, IA Description Summary The Customer Service Representative (CSR) provides high quality patient-focused services to ensure that the individual needs and desires...
Customer Service Representative - Annuities - $500 SIGN ON BONUS
- Des Moines, IA (20 miles from Swan, IA)
- 30+ days ago
- Des Moines, IA (20 miles from Swan, IA)
- 30+ days ago
This person participates as a member of a team of customer service representatives engaged in processing insurance support phone calls, post call activities and completion of call back commitments involving...
Customer Service Representative
- Des Moines, IA (20 miles from Swan, IA)
- 90+ days ago
- Des Moines, IA (20 miles from Swan, IA)
- 90+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative Nights and Weekend
- Ankeny, IA (24 miles from Swan, IA)
- 90+ days ago
- Ankeny, IA (24 miles from Swan, IA)
- 90+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative
- Des Moines, IA (20 miles from Swan, IA)
- 90+ days ago
- Des Moines, IA (20 miles from Swan, IA)
- 90+ days ago
Company Description RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the...
Customer Service Representative
- Des Moines, IA (20 miles from Swan, IA)
- 90+ days ago
- Des Moines, IA (20 miles from Swan, IA)
- 90+ days ago
Infosys McCamish Domain: Life Insurance Skill: Customer Service Senior Process Associate In the role of Senior Process Associate you will be responsible for delivering accurate and courteous responses...
Full-Time Retail/Customer Service Associate
- Ankeny, IA (24 miles from Swan, IA)
- 90+ days ago
- Ankeny, IA (24 miles from Swan, IA)
- 90+ days ago
Our Florist and Gift store is seeking qualified applicants who have strong customer service and / or retail experience....
Retail/Customer Service Associate
- Des Moines, IA (20 miles from Swan, IA)
- 90+ days ago
- Des Moines, IA (20 miles from Swan, IA)
- 90+ days ago
Our Florist and Gift store is seeking qualified applicants who have strong customer service and/or retail experience....
Demographic Data for Swan, IA
Moving to Swan, IA? Find some basic demographic data about Swan, IA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Swan, IA
Highest Education Level
Customer Services in Swan, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Call Center Experience
- Inbound
- Claims
- Financial Services
- Payment Processing
- Courteous
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Retail
- Listening
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Typing
- Telephone Skills
- Collaboration
- Data Entry
- Policy Development
- Spanish
- Multitasking
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »