Customer Service Jobs in Pleasantville, IA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-14 of 14 Jobs

Customer Service Representative

  • Des Moines, IA (24 miles from Pleasantville, IA)
  • 11 hours ago
  • Des Moines, IA (24 miles from Pleasantville, IA)
  • 11 hours ago

Customer Service Representative Primary Purpose of the Position Modern Aviation is a Fixed Base Operator (FBO) that services private jets....

Customer Service Representative

  • Altoona, IA (21 miles from Pleasantville, IA)
  • 2 days ago
  • Altoona, IA (21 miles from Pleasantville, IA)
  • 2 days ago

by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Representative

  • Des Moines, IA (24 miles from Pleasantville, IA)
  • 2 days ago
  • Des Moines, IA (24 miles from Pleasantville, IA)
  • 2 days ago

Handles customer service inquiries and problems via telephone, internet, web-chat or written correspondence....

Bilingual Customer Service Representative - Automotive

  • Des Moines, IA (24 miles from Pleasantville, IA)
  • 9 days ago
  • Des Moines, IA (24 miles from Pleasantville, IA)
  • 9 days ago

(AGWS), an affiliate of Reynolds and Reynolds, is looking for a Bilingual Customer Service Representative - Automotive to join our growing team....

Associate Customer Service Representative

  • Des Moines, IA (24 miles from Pleasantville, IA)
  • 14 days ago
  • Des Moines, IA (24 miles from Pleasantville, IA)
  • 14 days ago

** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...

Customer Service Representative

  • Des Moines, IA (24 miles from Pleasantville, IA)
  • 14 days ago
  • Des Moines, IA (24 miles from Pleasantville, IA)
  • 14 days ago

**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...

Customer Service Representative

  • Indianola, IA (18 miles from Pleasantville, IA)
  • 16 days ago
  • Indianola, IA (18 miles from Pleasantville, IA)
  • 16 days ago

Summary The Customer Service Representative (CSR) provides high quality patient-focused services to ensure that the individual needs and desires of the patients customer services encounter are met,...

Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST

  • Des Moines, IA (24 miles from Pleasantville, IA)
  • 20 days ago
  • Des Moines, IA (24 miles from Pleasantville, IA)
  • 20 days ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Customer Service Representative - Annuities - $500 SIGN ON BONUS

  • Des Moines, IA (24 miles from Pleasantville, IA)
  • 25 days ago
  • Des Moines, IA (24 miles from Pleasantville, IA)
  • 25 days ago

This person participates as a member of a team of customer service representatives engaged in processing insurance support phone calls, post call activities and completion of call back commitments involving...

Customer Service Representative

  • Urbandale, IA (24 miles from Pleasantville, IA)
  • 45+ days ago
  • Urbandale, IA (24 miles from Pleasantville, IA)
  • 45+ days ago

Handling inbound calls from providers checking eligibility and/or claim status for members. Call center environment taking inbound and outbound calls Respond to both standard and more difficult...

Customer Service Representative

  • Des Moines, IA (24 miles from Pleasantville, IA)
  • 60+ days ago
  • Des Moines, IA (24 miles from Pleasantville, IA)
  • 60+ days ago

by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Representative

  • Des Moines, IA (24 miles from Pleasantville, IA)
  • 90+ days ago
  • Des Moines, IA (24 miles from Pleasantville, IA)
  • 90+ days ago

Company Description RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the...

Customer Service Representative

  • Des Moines, IA (24 miles from Pleasantville, IA)
  • 90+ days ago
  • Des Moines, IA (24 miles from Pleasantville, IA)
  • 90+ days ago

Infosys McCamish Domain: Life Insurance Skill: Customer Service Senior Process Associate In the role of Senior Process Associate you will be responsible for delivering accurate and courteous responses...

Retail/Customer Service Associate

  • Des Moines, IA (24 miles from Pleasantville, IA)
  • 90+ days ago
  • Des Moines, IA (24 miles from Pleasantville, IA)
  • 90+ days ago

Our Florist and Gift store is seeking qualified applicants who have strong customer service and/or retail experience....

Demographic Data for Pleasantville, IA

Moving to Pleasantville, IA? Find some basic demographic data about Pleasantville, IA below.


Local
National
3,026
41
Small

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Jobs in Pleasantville, IA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Pleasantville, IA offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.4%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Pleasantville, IA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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