Customer Service Jobs in Mitchellville, IA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Altoona, IA (6 miles from Mitchellville, IA)
- 7 hours ago
- Altoona, IA (6 miles from Mitchellville, IA)
- 7 hours ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative
- Des Moines, IA (14 miles from Mitchellville, IA)
- 1 day ago
- Des Moines, IA (14 miles from Mitchellville, IA)
- 1 day ago
Handles customer service inquiries and problems via telephone, internet, web-chat or written correspondence....
Customer Service Representative - Cardmember Services
- Des Moines, IA (14 miles from Mitchellville, IA)
- 2 days ago
- Des Moines, IA (14 miles from Mitchellville, IA)
- 2 days ago
We provide comprehensive ongoing training to ensure our Service Advisors are prepared to deliver an exceptional customer service experience....
Bilingual Customer Service Representative - Automotive
- Des Moines, IA (14 miles from Mitchellville, IA)
- 7 days ago
- Des Moines, IA (14 miles from Mitchellville, IA)
- 7 days ago
(AGWS), an affiliate of Reynolds and Reynolds, is looking for a Bilingual Customer Service Representative - Automotive to join our growing team....
Customer Service Representative
- Newton, IA (16 miles from Mitchellville, IA)
- 9 days ago
- Newton, IA (16 miles from Mitchellville, IA)
- 9 days ago
Skills Customer service, call center representative, call center, healthcare, insurance, Help desk support, Customer support Top Skills Details Customer service,call center representative,call center...
Associate Customer Service Representative
- Des Moines, IA (14 miles from Mitchellville, IA)
- 12 days ago
- Des Moines, IA (14 miles from Mitchellville, IA)
- 12 days ago
** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...
Customer Service Representative
- Des Moines, IA (14 miles from Mitchellville, IA)
- 12 days ago
- Des Moines, IA (14 miles from Mitchellville, IA)
- 12 days ago
**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Des Moines, IA (14 miles from Mitchellville, IA)
- 18 days ago
- Des Moines, IA (14 miles from Mitchellville, IA)
- 18 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Insurance Service Representative - Iowa
- Clive, IA (22 miles from Mitchellville, IA)
- 19 days ago
- Clive, IA (22 miles from Mitchellville, IA)
- 19 days ago
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
Customer Service Representative - Annuities - $500 SIGN ON BONUS
- Des Moines, IA (14 miles from Mitchellville, IA)
- 24 days ago
- Des Moines, IA (14 miles from Mitchellville, IA)
- 24 days ago
This person participates as a member of a team of customer service representatives engaged in processing insurance support phone calls, post call activities and completion of call back commitments involving...
Customer Service Representative
- Des Moines, IA (14 miles from Mitchellville, IA)
- 30+ days ago
- Des Moines, IA (14 miles from Mitchellville, IA)
- 30+ days ago
Summary The Customer Service Representative (CSR) provides high quality patient-focused services to ensure that the individual needs and desires of the patients customer services encounter are met,...
Customer Service Representative
- Grimes, IA (23 miles from Mitchellville, IA)
- 45+ days ago
- Grimes, IA (23 miles from Mitchellville, IA)
- 45+ days ago
Our customer service representatives are the foundation of our success. They serve as our voice, and ensure our customers get what they need when they need it....
Customer Service Representative
- Des Moines, IA (14 miles from Mitchellville, IA)
- 60+ days ago
- Des Moines, IA (14 miles from Mitchellville, IA)
- 60+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative Nights and Weekend
- Ankeny, IA (11 miles from Mitchellville, IA)
- 90+ days ago
- Ankeny, IA (11 miles from Mitchellville, IA)
- 90+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative
- Des Moines, IA (14 miles from Mitchellville, IA)
- 90+ days ago
- Des Moines, IA (14 miles from Mitchellville, IA)
- 90+ days ago
Company Description RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the...
Demographic Data for Mitchellville, IA
Moving to Mitchellville, IA? Find some basic demographic data about Mitchellville, IA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Mitchellville, IA
Highest Education Level
Customer Services in Mitchellville, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Problem Resolution
- Wellness
- Energetic
- Compensation and Benefits
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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