Customer Service Jobs in Martensdale, IA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Des Moines, IA (17 miles from Martensdale, IA)
- 10 hours ago
- Des Moines, IA (17 miles from Martensdale, IA)
- 10 hours ago
Customer Service Representative Primary Purpose of the Position Modern Aviation is a Fixed Base Operator (FBO) that services private jets....
Loss Prevention Customer Service Associate II
- West Des Moines, IA (7 miles from Martensdale, IA)
- 1 day ago
- West Des Moines, IA (7 miles from Martensdale, IA)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Altoona, IA (23 miles from Martensdale, IA)
- 2 days ago
- Altoona, IA (23 miles from Martensdale, IA)
- 2 days ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative
- Des Moines, IA (17 miles from Martensdale, IA)
- 2 days ago
- Des Moines, IA (17 miles from Martensdale, IA)
- 2 days ago
Handles customer service inquiries and problems via telephone, internet, web-chat or written correspondence....
Bilingual Customer Service Representative - Automotive
- Des Moines, IA (17 miles from Martensdale, IA)
- 9 days ago
- Des Moines, IA (17 miles from Martensdale, IA)
- 9 days ago
(AGWS), an affiliate of Reynolds and Reynolds, is looking for a Bilingual Customer Service Representative - Automotive to join our growing team....
Associate Customer Service Representative
- Des Moines, IA (17 miles from Martensdale, IA)
- 14 days ago
- Des Moines, IA (17 miles from Martensdale, IA)
- 14 days ago
** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...
Customer Service Representative
- Des Moines, IA (17 miles from Martensdale, IA)
- 14 days ago
- Des Moines, IA (17 miles from Martensdale, IA)
- 14 days ago
**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
Customer Service Representative
- Indianola, IA (9 miles from Martensdale, IA)
- 16 days ago
- Indianola, IA (9 miles from Martensdale, IA)
- 16 days ago
Summary The Customer Service Representative (CSR) provides high quality patient-focused services to ensure that the individual needs and desires of the patients customer services encounter are met,...
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Des Moines, IA (17 miles from Martensdale, IA)
- 20 days ago
- Des Moines, IA (17 miles from Martensdale, IA)
- 20 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Insurance Service Representative - Iowa
- Clive, IA (16 miles from Martensdale, IA)
- 21 days ago
- Clive, IA (16 miles from Martensdale, IA)
- 21 days ago
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
Customer Service Representative - Annuities - $500 SIGN ON BONUS
- Des Moines, IA (17 miles from Martensdale, IA)
- 25 days ago
- Des Moines, IA (17 miles from Martensdale, IA)
- 25 days ago
This person participates as a member of a team of customer service representatives engaged in processing insurance support phone calls, post call activities and completion of call back commitments involving...
Customer Service Representative - Commercial Lines
- West Des Moines, IA (7 miles from Martensdale, IA)
- 27 days ago
- West Des Moines, IA (7 miles from Martensdale, IA)
- 27 days ago
& Casualty license, with our support Strong organization and written/verbal communication skills Demonstrated customer service focus Proficient in Microsoft Office or similar systems, including spreadsheets...
Customer Service Representative
- Urbandale, IA (16 miles from Martensdale, IA)
- 45+ days ago
- Urbandale, IA (16 miles from Martensdale, IA)
- 45+ days ago
Handling inbound calls from providers checking eligibility and/or claim status for members. Call center environment taking inbound and outbound calls Respond to both standard and more difficult...
Insurance Customer Service Representative
- West Des Moines, IA (7 miles from Martensdale, IA)
- 45+ days ago
- West Des Moines, IA (7 miles from Martensdale, IA)
- 45+ days ago
& Casualty license, with our support Strong organization and written/verbal communication skills Demonstrated customer service focus Proficient in Microsoft Office or similar systems, including spreadsheets...
Customer Service Representative
- Des Moines, IA (17 miles from Martensdale, IA)
- 60+ days ago
- Des Moines, IA (17 miles from Martensdale, IA)
- 60+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Demographic Data for Martensdale, IA
Moving to Martensdale, IA? Find some basic demographic data about Martensdale, IA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Martensdale, IA
Highest Education Level
Customer Services in Martensdale, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Store Management
- Order Processing
- Wellness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Background Checks
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »