Customer Service Jobs in Hiawatha, IA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Retail Customer Service Associate
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 8 days ago
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 8 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2605 Blairs Ferry Rd Ne, Cedar Rapids...
Customer Service Representative
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 30+ days ago
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 30+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative Weekend
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 45+ days ago
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 45+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative Nights and Weekend
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 45+ days ago
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 45+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative
- North Liberty, IA (20 miles from Hiawatha, IA)
- 90+ days ago
- North Liberty, IA (20 miles from Hiawatha, IA)
- 90+ days ago
YOUR PROFILE Education and Experience: 2+ years of experience in Customer Service, Customer Success, or a similar discipline....
Full-Time Retail/Customer Service Associate
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 90+ days ago
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 90+ days ago
Our Florist and Gift store is seeking qualified applicants who have strong customer service and retail experience....
Demographic Data for Hiawatha, IA
Moving to Hiawatha, IA? Find some basic demographic data about Hiawatha, IA below.
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Salary for Customer Service Jobs in Hiawatha, IA
Highest Education Level
Customer Services in Hiawatha, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Call Center Experience
- Claims
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- Written Communication
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Policy Development
- Spanish
- English
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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