Customer Service Jobs in Eldridge, IA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Insurance Service Representative - Iowa
- Bettendorf, IA (9 miles from Eldridge, IA)
- 1 day ago
- Bettendorf, IA (9 miles from Eldridge, IA)
- 1 day ago
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
Remote Senior Customer Service Representative
- Davenport, IA (10 miles from Eldridge, IA)
- 9 days ago
- Davenport, IA (10 miles from Eldridge, IA)
- 9 days ago
The Role This position is responsible for providing world-class customer service to auto insurance customers while resolving customer inquiries and procuring total loss information from insurers and...
Remote WorkCustomer Service Representative - Commercial Lines
- Davenport, IA (10 miles from Eldridge, IA)
- 10 days ago
- Davenport, IA (10 miles from Eldridge, IA)
- 10 days ago
& Casualty license, with our support Strong organization and written/verbal communication skills Demonstrated customer service focus Proficient in Microsoft Office or similar systems, including spreadsheets...
Insurance Customer Service Representative
- Davenport, IA (10 miles from Eldridge, IA)
- 29 days ago
- Davenport, IA (10 miles from Eldridge, IA)
- 29 days ago
service focus Proficient in Microsoft Office or similar systems, including spreadsheets, email, word processing, and presentation software Grow, with us: AssuredPartners is passionate about fueling...
Retail Customer Service Associate
- Milan, IL (19 miles from Eldridge, IA)
- 30+ days ago
- Milan, IL (19 miles from Eldridge, IA)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3887 Elmore Ave, Davenport, IA 52807...
Retail Customer Service Associate
- Silvis, IL (14 miles from Eldridge, IA)
- 30+ days ago
- Silvis, IL (14 miles from Eldridge, IA)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3887 Elmore Ave, Davenport, IA 52807...
Customer Service Representative, PT 1st Shift
- East Moline, IL (13 miles from Eldridge, IA)
- 45+ days ago
- East Moline, IL (13 miles from Eldridge, IA)
- 45+ days ago
Store 4701212: 1827 18th Ave, East Moline, Illinois 61244 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative Nights and Weekend
- Moline, IL (13 miles from Eldridge, IA)
- 45+ days ago
- Moline, IL (13 miles from Eldridge, IA)
- 45+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative
- Clinton, IA (22 miles from Eldridge, IA)
- 45+ days ago
- Clinton, IA (22 miles from Eldridge, IA)
- 45+ days ago
Summary The Customer Service Representative (CSR) provides high quality patient-focused services to ensure that the individual needs and desires of the patients customer services encounter are met,...
70182-LP Customer Service Associate II-427
- Davenport, IA (10 miles from Eldridge, IA)
- 60+ days ago
- Davenport, IA (10 miles from Eldridge, IA)
- 60+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Rock Island, IL (14 miles from Eldridge, IA)
- 90+ days ago
- Rock Island, IL (14 miles from Eldridge, IA)
- 90+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative Days and Weekend Availability
- Moline, IL (13 miles from Eldridge, IA)
- 90+ days ago
- Moline, IL (13 miles from Eldridge, IA)
- 90+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative Morning
- Moline, IL (13 miles from Eldridge, IA)
- 90+ days ago
- Moline, IL (13 miles from Eldridge, IA)
- 90+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Demographic Data for Eldridge, IA
Moving to Eldridge, IA? Find some basic demographic data about Eldridge, IA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Eldridge, IA
Highest Education Level
Customer Services in Eldridge, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Food Service Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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