Customer Service Jobs in Denver, IA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Remote Senior Customer Service Representative
- Waterloo, IA (16 miles from Denver, IA)
- 10 days ago
- Waterloo, IA (16 miles from Denver, IA)
- 10 days ago
The Role This position is responsible for providing world-class customer service to auto insurance customers while resolving customer inquiries and procuring total loss information from insurers and...
Remote WorkRetail Customer Service Associate
- Waterloo, IA (16 miles from Denver, IA)
- 30+ days ago
- Waterloo, IA (16 miles from Denver, IA)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 210 E Tower Park Dr, Waterloo, IA...
Customer Service Representative
- Waterloo, IA (16 miles from Denver, IA)
- 60+ days ago
- Waterloo, IA (16 miles from Denver, IA)
- 60+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative
- Waterloo, IA (16 miles from Denver, IA)
- 90+ days ago
- Waterloo, IA (16 miles from Denver, IA)
- 90+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Rep(01762) - 1451 Ansborough ave
- Waterloo, IA (16 miles from Denver, IA)
- 90+ days ago
- Waterloo, IA (16 miles from Denver, IA)
- 90+ days ago
As a Customer Service Representative, you'll ensure positive experiences for Domino's customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency....
Demographic Data for Denver, IA
Moving to Denver, IA? Find some basic demographic data about Denver, IA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Denver, IA
Highest Education Level
Customer Services in Denver, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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