Customer Service Jobs in Davenport, IA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
The Role This position is responsible for providing world-class customer service to auto insurance customers while resolving customer inquiries and procuring total loss information from insurers and...
Remote WorkCustomer Service Representative Nights and Weekend
- Moline, IL (5 miles from Davenport, IA)
- 8 days ago
- Moline, IL (5 miles from Davenport, IA)
- 8 days ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative Bilingual French And English
- Moline, IL (5 miles from Davenport, IA)
- 8 days ago
- Moline, IL (5 miles from Davenport, IA)
- 8 days ago
Our client, a dynamic organization in the customer service industry, is seeking Customer Service Representatives to join their team....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Customer Service Associate
- Silvis, IL (8 miles from Davenport, IA)
- 30+ days ago
- Silvis, IL (8 miles from Davenport, IA)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3887 Elmore Ave, Davenport, IA 52807...
Customer Service Representative
- Rock Island, IL (3 miles from Davenport, IA)
- 45+ days ago
- Rock Island, IL (3 miles from Davenport, IA)
- 45+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative Days and Weekend Availability
- Moline, IL (5 miles from Davenport, IA)
- 45+ days ago
- Moline, IL (5 miles from Davenport, IA)
- 45+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Bilingual Customer Service Representative
- Milan, IL (8 miles from Davenport, IA)
- 45+ days ago
- Milan, IL (8 miles from Davenport, IA)
- 45+ days ago
Bilingual Customer Service Representative Group O is seeking a Bilingual (English/Spanish) Call Center Customer Service Representative responsible for efficient and courteous responses to customer questions...
Customer Service Representative Morning
- Moline, IL (5 miles from Davenport, IA)
- 60+ days ago
- Moline, IL (5 miles from Davenport, IA)
- 60+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Medical Customer Service Representative
- Moline, IL (5 miles from Davenport, IA)
- 60+ days ago
- Moline, IL (5 miles from Davenport, IA)
- 60+ days ago
WHAT WE DO: Meduit is seeking Medical Customer Service Representativesat our Moline, IL office....
Demographic Data for Davenport, IA
Moving to Davenport, IA? Find some basic demographic data about Davenport, IA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Davenport, IA
Highest Education Level
Customer Services in Davenport, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »