Customer Service Jobs in Council Bluffs, IA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Remote Customer Service Representative
- Bellevue, NE (7 miles from Council Bluffs, IA)
- 9 days ago
- Bellevue, NE (7 miles from Council Bluffs, IA)
- 9 days ago
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkCall Center Customer Service Representative
- Omaha, NE (3 miles from Council Bluffs, IA)
- 9 days ago
- Omaha, NE (3 miles from Council Bluffs, IA)
- 9 days ago
multitask and stay organized Dependable and team-oriented mindset Previous customer service experience is a plus Ready to take the next step in your career?...
Customer Service Representative - REMOTE
- Omaha, NE (3 miles from Council Bluffs, IA)
- 10 days ago
- Omaha, NE (3 miles from Council Bluffs, IA)
- 10 days ago
service to our Property and Casualty insurance policyholders, agents, and lenders through inbound phone calls and electronic communications....
Remote WorkCustomer Service Representative
- Omaha, NE (3 miles from Council Bluffs, IA)
- 11 days ago
- Omaha, NE (3 miles from Council Bluffs, IA)
- 11 days ago
Skills & Qualifications: Minimum of an Associates degree required Active Property and Casualty Insurance license is preferred (not required) Prior call center/customer service experience required...
Loss Prevention Customer Service Associate II Loss Prevention Customer Service Associate II
- Omaha, NE (3 miles from Council Bluffs, IA)
- 16 days ago
- Omaha, NE (3 miles from Council Bluffs, IA)
- 16 days ago
Loss Prevention Customer Service Associate II TJX Companies 3.5 ( ) Omaha, NE Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly and equally...
(Onsite) Customer Service Representative - Multiple, Nebraska
- Omaha, NE (3 miles from Council Bluffs, IA)
- 21 days ago
- Omaha, NE (3 miles from Council Bluffs, IA)
- 21 days ago
We are currently hiring Customer Service Representatives to work onsite at our Omaha Service Center or Papillion Service Center....
(Onsite) Customer Service Representative -Omaha, NE - Full-time / Part-time
- Omaha, NE (3 miles from Council Bluffs, IA)
- 21 days ago
- Omaha, NE (3 miles from Council Bluffs, IA)
- 21 days ago
PenFed is hiring a Customer Service Representative to work onsite at our Omaha, Nebraska location....
Customer Service Representative
- Omaha, NE (3 miles from Council Bluffs, IA)
- 23 days ago
- Omaha, NE (3 miles from Council Bluffs, IA)
- 23 days ago
Overview **Full-Time Only** As our Customer Service Representative, you will be responsible for assisting customers through phone calls, email, and chat with efficiency and professionalism, ensuring...
Customer Service Representative
- Elkhorn, NE (19 miles from Council Bluffs, IA)
- 30+ days ago
- Elkhorn, NE (19 miles from Council Bluffs, IA)
- 30+ days ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
Remote Customer Service Representative
- Offutt AFB, NE (7 miles from Council Bluffs, IA)
- 45+ days ago
- Offutt AFB, NE (7 miles from Council Bluffs, IA)
- 45+ days ago
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkLoss Prevention Customer Service Associate II
- Omaha, NE (3 miles from Council Bluffs, IA)
- 45+ days ago
- Omaha, NE (3 miles from Council Bluffs, IA)
- 45+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Customer Service Associate
- Papillion, NE (12 miles from Council Bluffs, IA)
- 45+ days ago
- Papillion, NE (12 miles from Council Bluffs, IA)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 9851 S. 71St Plaza, Papillion, NE...
Customer Service Representative
- Omaha, NE (3 miles from Council Bluffs, IA)
- 45+ days ago
- Omaha, NE (3 miles from Council Bluffs, IA)
- 45+ days ago
Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
Bilingual Customer Service Representative - Automotive
- Omaha, NE (3 miles from Council Bluffs, IA)
- 60+ days ago
- Omaha, NE (3 miles from Council Bluffs, IA)
- 60+ days ago
Strong customer service and phone skills. Previous automotive experience in service or automotive related customer service is a plus. Must be able to type a minimum of 30 WPM....
Customer Service Representative - PT
- Omaha, NE (3 miles from Council Bluffs, IA)
- 90+ days ago
- Omaha, NE (3 miles from Council Bluffs, IA)
- 90+ days ago
service....
Demographic Data for Council Bluffs, IA
Moving to Council Bluffs, IA? Find some basic demographic data about Council Bluffs, IA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Council Bluffs, IA
Highest Education Level
Customer Services in Council Bluffs, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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