Customer Service Jobs in Coralville, IA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-13 of 13 Jobs

Remote Senior Customer Service Representative

Cedar Rapids, IA (19 miles from Coralville, IA)
2 days ago

Cedar Rapids, IA (19 miles from Coralville, IA)
2 days ago

The Role This position is responsible for providing world-class customer service to auto insurance customers while resolving customer inquiries and procuring total loss information from insurers and...

Remote Work

Customer Service Representative

Cedar Rapids, IA (19 miles from Coralville, IA)
4 days ago

Cedar Rapids, IA (19 miles from Coralville, IA)
4 days ago

by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Representative Weekend

Cedar Rapids, IA (19 miles from Coralville, IA)
10 days ago

Cedar Rapids, IA (19 miles from Coralville, IA)
10 days ago

by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Representative Nights and Weekend

Cedar Rapids, IA (19 miles from Coralville, IA)
11 days ago

Cedar Rapids, IA (19 miles from Coralville, IA)
11 days ago

by providing a superior level of customer service to members, prospective members, and guests....

Retail Customer Service Associate

Cedar Rapids, IA (19 miles from Coralville, IA)
28 days ago

Cedar Rapids, IA (19 miles from Coralville, IA)
28 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2605 Blairs Ferry Rd Ne, Cedar Rapids...

LP Customer Service Associate II-#119

Cedar Rapids, IA (19 miles from Coralville, IA)
60+ days ago

Cedar Rapids, IA (19 miles from Coralville, IA)
60+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

Coralville, IA
90+ days ago

Coralville, IA
90+ days ago

experience by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Rep(01750) - 1534 S Gilbert

Iowa City, IA (4 miles from Coralville, IA)
90+ days ago

Iowa City, IA (4 miles from Coralville, IA)
90+ days ago

As a Customer Service Representative, you'll ensure positive experiences for Domino's customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency....

Insurance Service Representative - Iowa

Cedar Rapids, IA (19 miles from Coralville, IA)
90+ days ago

Cedar Rapids, IA (19 miles from Coralville, IA)
90+ days ago

& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....

Customer Service Representative

North Liberty, IA (5 miles from Coralville, IA)
90+ days ago

North Liberty, IA (5 miles from Coralville, IA)
90+ days ago

YOUR PROFILE Education and Experience: 2+ years of experience in Customer Service, Customer Success, or a similar discipline....

Customer Service Representative - Morning Position (5AM-11AM)

Coralville, IA
90+ days ago

Coralville, IA
90+ days ago

by providing a superior level of customer service to members, prospective members, and guests....

Full-Time Retail/Customer Service Associate

Cedar Rapids, IA (19 miles from Coralville, IA)
90+ days ago

Cedar Rapids, IA (19 miles from Coralville, IA)
90+ days ago

Our Florist and Gift store is seeking qualified applicants who have strong customer service and retail experience....

Overnight Customer Service Rep

Iowa City, IA (4 miles from Coralville, IA)
90+ days ago

Iowa City, IA (4 miles from Coralville, IA)
90+ days ago

Benefits: Bonus based on performance Flexible schedule Free uniforms Opportunity for advancement Training & development Job Summary The Overnight Custodian will be responsible for the overall...

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Demographic Data for Coralville, IA

Moving to Coralville, IA? Find some basic demographic data about Coralville, IA below.

Median Age

Average Household Income

Home Value vs Household Income in Coralville, IA

Local

National

Total Population

22,319

Number of Businesses

808

City Size

Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

IT Customer Service

When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Customer Service

Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Jobs in Coralville, IA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Coralville, IA offer the following education background

Bachelor's Degree

35.2%

High School or GED

20.5%

Associate's Degree

16.7%

Vocational Degree or Certification

15.3%

Master's Degree

8.1%

Some College

2.8%

Doctorate Degree

0.9%

Some High School

0.5%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Coralville, IA

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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