Customer Service Jobs in Coralville, IA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative University of Iowa
- Iowa City, IA (4 miles from Coralville, IA)
- 4 days ago
- Iowa City, IA (4 miles from Coralville, IA)
- 4 days ago
Duties to Include: Serve as primary customer service representative for the Parking Office and provide excellent customer service in person, on the phone and through email....
Customer Service Representative
- Iowa City, IA (4 miles from Coralville, IA)
- 6 days ago
- Iowa City, IA (4 miles from Coralville, IA)
- 6 days ago
Duties to Include: Serve as primary customer service representative for the Parking Office and provide excellent customer service in person, on the phone and through email....
Customer Service Representative
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 8 days ago
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 8 days ago
The Customer Service Representative is responsible for assisting customers with pre/post-sale questions, basic installations, and problem resolutions....
Retail Customer Service Associate
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 10 days ago
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 10 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2605 Blairs Ferry Rd Ne, Cedar Rapids...
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LP Customer Service Associate II-#119
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 45+ days ago
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 45+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
experience by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Rep(01750) - 1534 S Gilbert
- Iowa City, IA (4 miles from Coralville, IA)
- 90+ days ago
- Iowa City, IA (4 miles from Coralville, IA)
- 90+ days ago
As a Customer Service Representative, you'll ensure positive experiences for Domino's customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency....
Insurance Service Representative - Iowa
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 90+ days ago
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 90+ days ago
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
Customer Service Representative Nights and Weekend
- Coralville, IA
- 60+ days ago
- Coralville, IA
- 60+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative
- North Liberty, IA (5 miles from Coralville, IA)
- 60+ days ago
- North Liberty, IA (5 miles from Coralville, IA)
- 60+ days ago
YOUR PROFILE Education and Experience: 2+ years of experience in Customer Service, Customer Success, or a similar discipline....
Customer Service Representative - Morning Position (5AM-11AM)
- Coralville, IA
- 90+ days ago
- Coralville, IA
- 90+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Full-Time Retail/Customer Service Associate
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 90+ days ago
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 90+ days ago
Our Florist and Gift store is seeking qualified applicants who have strong customer service and retail experience....
by providing a superior level of customer service to members, prospective members, and guests....
Overnight Customer Service Rep
- Iowa City, IA (4 miles from Coralville, IA)
- 90+ days ago
- Iowa City, IA (4 miles from Coralville, IA)
- 90+ days ago
Benefits: Bonus based on performance Flexible schedule Free uniforms Opportunity for advancement Training & development Job Summary The Overnight Custodian will be responsible for the overall...
Insurance Service Representative - Iowa
- Iowa City, IA (4 miles from Coralville, IA)
- 90+ days ago
- Iowa City, IA (4 miles from Coralville, IA)
- 90+ days ago
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
Demographic Data for Coralville, IA
Moving to Coralville, IA? Find some basic demographic data about Coralville, IA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Coralville, IA
Highest Education Level
Customer Services in Coralville, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Shipping
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Reporting
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
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Here are some other career titles that require similar skills
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