Customer Service Jobs in Cedar Rapids, IA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Insurance Service Representative - Iowa
- Iowa City, IA (23 miles from Cedar Rapids, IA)
- 1 day ago
- Iowa City, IA (23 miles from Cedar Rapids, IA)
- 1 day ago
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
Bilingual Spanish Call Center Customer Service Representative. Job in Iowa City Gr8Jobs
- Iowa City, IA (23 miles from Cedar Rapids, IA)
- 3 days ago
- Iowa City, IA (23 miles from Cedar Rapids, IA)
- 3 days ago
Remote - Bilingual Spanish Call Center Customer Service Representative?...
Medical Equipment Customer Service Representative
- Hiawatha, IA (5 miles from Cedar Rapids, IA)
- 8 days ago
- Hiawatha, IA (5 miles from Cedar Rapids, IA)
- 8 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Remote Senior Customer Service Representative
- Cedar Rapids, IA
- 9 days ago
- Cedar Rapids, IA
- 9 days ago
The Role This position is responsible for providing world-class customer service to auto insurance customers while resolving customer inquiries and procuring total loss information from insurers and...
Remote Workby providing a superior level of customer service to members, prospective members, and guests....
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative Nights and Weekend
- Cedar Rapids, IA
- 18 days ago
- Cedar Rapids, IA
- 18 days ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2605 Blairs Ferry Rd Ne, Cedar Rapids...
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Coralville, IA (19 miles from Cedar Rapids, IA)
- 90+ days ago
- Coralville, IA (19 miles from Cedar Rapids, IA)
- 90+ days ago
experience by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Rep(01750) - 1534 S Gilbert
- Iowa City, IA (23 miles from Cedar Rapids, IA)
- 90+ days ago
- Iowa City, IA (23 miles from Cedar Rapids, IA)
- 90+ days ago
As a Customer Service Representative, you'll ensure positive experiences for Domino's customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency....
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
Customer Service Representative
- North Liberty, IA (14 miles from Cedar Rapids, IA)
- 90+ days ago
- North Liberty, IA (14 miles from Cedar Rapids, IA)
- 90+ days ago
YOUR PROFILE Education and Experience: 2+ years of experience in Customer Service, Customer Success, or a similar discipline....
Customer Service Representative - Morning Position (5AM-11AM)
- Coralville, IA (19 miles from Cedar Rapids, IA)
- 90+ days ago
- Coralville, IA (19 miles from Cedar Rapids, IA)
- 90+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Full-Time Retail/Customer Service Associate
- Cedar Rapids, IA
- 90+ days ago
- Cedar Rapids, IA
- 90+ days ago
Our Florist and Gift store is seeking qualified applicants who have strong customer service and retail experience....
Demographic Data for Cedar Rapids, IA
Moving to Cedar Rapids, IA? Find some basic demographic data about Cedar Rapids, IA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Cedar Rapids, IA
Highest Education Level
Customer Services in Cedar Rapids, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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