Customer Service Jobs in Cedar Rapids, IA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
- Iowa City, IA (23 miles from Cedar Rapids, IA)
- 2 days ago
- Iowa City, IA (23 miles from Cedar Rapids, IA)
- 2 days ago
Here, a commitment to customer service and quality is expected....
WAH Mortgage Customer Service Representative
- Iowa City, IA (23 miles from Cedar Rapids, IA)
- 12 days ago
- Iowa City, IA (23 miles from Cedar Rapids, IA)
- 12 days ago
This position supports customer service for mortgage customers....
Insurance Service Representative - Iowa
- Iowa City, IA (23 miles from Cedar Rapids, IA)
- 16 days ago
- Iowa City, IA (23 miles from Cedar Rapids, IA)
- 16 days ago
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
by providing a superior level of customer service to members, prospective members, and guests....
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative Nights and Weekend
- Cedar Rapids, IA
- 30+ days ago
- Cedar Rapids, IA
- 30+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2605 Blairs Ferry Rd Ne, Cedar Rapids...
Customer Service Representative
- Coralville, IA (19 miles from Cedar Rapids, IA)
- 90+ days ago
- Coralville, IA (19 miles from Cedar Rapids, IA)
- 90+ days ago
experience by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Rep(01750) - 1534 S Gilbert
- Iowa City, IA (23 miles from Cedar Rapids, IA)
- 90+ days ago
- Iowa City, IA (23 miles from Cedar Rapids, IA)
- 90+ days ago
As a Customer Service Representative, you'll ensure positive experiences for Domino's customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency....
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
Customer Service Representative
- North Liberty, IA (14 miles from Cedar Rapids, IA)
- 90+ days ago
- North Liberty, IA (14 miles from Cedar Rapids, IA)
- 90+ days ago
YOUR PROFILE Education and Experience: 2+ years of experience in Customer Service, Customer Success, or a similar discipline....
Customer Service Representative - Morning Position (5AM-11AM)
- Coralville, IA (19 miles from Cedar Rapids, IA)
- 90+ days ago
- Coralville, IA (19 miles from Cedar Rapids, IA)
- 90+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Full-Time Retail/Customer Service Associate
- Cedar Rapids, IA
- 90+ days ago
- Cedar Rapids, IA
- 90+ days ago
Our Florist and Gift store is seeking qualified applicants who have strong customer service and retail experience....
Demographic Data for Cedar Rapids, IA
Moving to Cedar Rapids, IA? Find some basic demographic data about Cedar Rapids, IA below.
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Salary for Customer Service Jobs in Cedar Rapids, IA
Highest Education Level
Customer Services in Cedar Rapids, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Driving
- Written Communication
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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