Customer Service Jobs in Cedar Rapids, IA

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1-15 of 26 Jobs
Mass Markets - Iowa City, IA (23 miles from Cedar Rapids, IA)
customer service....
1 day ago
Progressive Insurance - Cedar Rapids, IA
Must-have qualifications Two years of post-secondary education or higher Instead of the above, two years of relevant work experience Homeowners insurance roles only\: Property & Casualty license; if...
Remote Work
2 days ago
Mass Markets - Iowa City, IA (23 miles from Cedar Rapids, IA)
POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE SUPPORTING THE FINANCIAL SERVICES SECTOR We are hiring customer service representative to support inbound and outbound customer service projects for...
1 day ago
Mass Markets - Iowa City, IA (23 miles from Cedar Rapids, IA)
POSITION OVERVIEW 2X10 CUSTOMER SERVICE REPRESENTATIVE We are looking for part-time customer service representatives to support inbound projects while working Saturday and Sunday shifts....
1 day ago
Progressive Insurance - Iowa City, IA (23 miles from Cedar Rapids, IA)
Must-have qualifications Two years of post-secondary education or higher Instead of the above, two years of relevant work experience Homeowners insurance roles only\: Property & Casualty license; if...
Remote Work
1 day ago
Mass Markets - Iowa City, IA (23 miles from Cedar Rapids, IA)
Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services...
1 day ago
Mass Markets - Iowa City, IA (23 miles from Cedar Rapids, IA)
Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services...
1 day ago
Mass Markets - Iowa City, IA (23 miles from Cedar Rapids, IA)
Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services...
1 day ago
Mass Markets - Iowa City, IA (23 miles from Cedar Rapids, IA)
Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services...
1 day ago
Safelite AutoGlass - Hiawatha, IA (5 miles from Cedar Rapids, IA)
These energetic and friendly professionals provide efficient, helpful telephone support for claims processing and appointment scheduling....
4 days ago
MCI - Iowa City, IA (23 miles from Cedar Rapids, IA)
Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services...
13 days ago
State Farm Insurance Companies - Cedar Rapids, IA
Provide prompt, accurate, and friendly customer service....
24 days ago
Safelite AutoGlass - Hiawatha, IA (5 miles from Cedar Rapids, IA)
Be the important link between Safelite and our customers -- where you'll provide phone-based support in a variety of processes such as claims processing or scheduling....
28 days ago
GreenState Credit Union - Iowa City, IA (23 miles from Cedar Rapids, IA)
This individual will work closely with the Senior Account Managers (SAM), Account Managers (AM), Personal Lines Customer Service Agents (CSA) and Producers....
30+ days ago
MCI - Iowa City, IA (23 miles from Cedar Rapids, IA)
Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services...
90+ days ago

Demographic Data for Cedar Rapids, IA

Moving to Cedar Rapids, IA? Find some basic demographic data about Cedar Rapids, IA below.


134,152
3,859
Medium/Lg

Customer Service Online Courses and Training Opportunities

Culture of Services: Paradox of Customer Relations
Services are everywhere in our society. We cannot live without them. More than 70% of advanced economies fall under the category of the service sector. Other sectors, such as agriculture and...

Customer Experience Design for Customer Success: Ensuring Customer Success

Do you want to foster long-term customer loyalty and increase repeat purchases for your business? Acquiring a new customer can cost five times more than retaining an existing one, so learning...


Customer Experience Design for Customer Success: Designing Great Customer Experiences

Businesses that deliver great customer service often have a strong customer experience strategy to guide their improvements. In this course, youll learn about the different components that go...


Salary for Customer Service Jobs in Cedar Rapids, IA

This is the average annual salary for Customer Service jobs in Cedar Rapids, IA as reported by the BLS.

$38,945

Licensing / Certification

Required or preferred licenses and certifications for Customer Service positions.

Highest Education Level

Customer Services in Cedar Rapids, IA offer the following education background
  • Bachelor's Degree (33.5%)
  • High School or GED (23.4%)
  • Vocational Degree or Certification (15.9%)
  • Associate's Degree (14.9%)
  • Master's Degree (7.6%)
  • Some College (3.0%)
  • Doctorate Degree (1.0%)
  • Some High School (0.7%)

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Cedar Rapids, IA
  • 1-2 years (42.9%)
  • Less than 1 year (38.0%)
  • None (6.9%)
  • 2-4 years (6.8%)
  • 4-6 years (4.1%)
  • 6-8 years (1.1%)
  • 8-10 years (0.2%)

Other Titles

Here are some other career titles that require similar skills

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