Customer Service Jobs in Cedar Falls, IA

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Personal Lines Customer Service Representative

Waterloo, IA (10 miles from Cedar Falls, IA)

Location: Waterloo IA Personal Lines Customer Service Representative Waterloo, IA $30-45K Our client is seeking a Personal Lines Customer Service Representative for their Waterloo, IA insurance agency...

11 days ago

Personal Line Customer Service Representative

Byrnes & Rupkey, Inc. - Waterloo, IA (10 miles from Cedar Falls, IA)

Personal Lines Customer Service Representative Waterloo, IA $30-45K Our client is seeking a Personal Lines Customer Service Representative for their Waterloo, IA insurance agency....

12 days ago

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Demographic Data for Cedar Falls, IA

Moving to Cedar Falls, IA? Find some basic demographic data about Cedar Falls, IA below.

Median Age

Average HouseHold Income

Home Value vs Household Income in Cedar Falls, IA

Total Population

42,031

Number of Businesses

1,081

City Size

Medium

Customer Service Online Courses and Training Opportunities

Culture of Services: Paradox of Customer Relations

Services are everywhere in our society. We cannot live without them. More than 70% of advanced economies fall under the category of the service sector. Other sectors, such as agriculture and...

Customer Analytics

Data about our browsing and buying patterns are everywhere. From credit card transactions and online shopping carts, to customer loyalty programs and user-generated ratings/reviews, there is a...

Customer Experience Design for Customer Success: Effective CX Design and Customer Journeys

The bar good customer service has been repeatedly raised in the competitive digital era, with customer experience (CX) design offering a way for businesses to pull ahead of their competition...

Salary for Customer Service Jobs in Cedar Falls, IA

This is the average annual salary for Customer Service jobs in Cedar Falls, IA as reported by the BLS.

$36,246

Top Hiring Companies

Top hiring companies in your area for Customer Service positions

Licensing / Certification

Required or preferred licenses and certifications for Customer Service positions.

Property and Casualty License

Highest Education Level

Customer Services in Cedar Falls, IA offer the following education background

Bachelor's Degree (33.4%)
High School or GED (23.7%)
Vocational or Certification (16.0%)
Associate's Degree (14.6%)
Master's Degree (7.6%)
Some College (3.0%)
Doctorate Degree (1.0%)
Some High School (0.7%)

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Cedar Falls, IA

1-2 years (42.9%)
Less than 1 year (38.0%)
None (6.9%)
2-4 years (6.8%)
4-6 years (4.1%)
6-8 years (1.1%)
8-10 years (0.2%)

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

= trending

Other Titles

Here are some other career titles that require similar skills

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