Customer Service Jobs in Ankeny, IA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative (remote)
- Des Moines, IA (8 miles from Ankeny, IA)
- 4 hours ago
- Des Moines, IA (8 miles from Ankeny, IA)
- 4 hours ago
CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....
Remote WorkCustomer Service Representative I
- Des Moines, IA (8 miles from Ankeny, IA)
- 3 days ago
- Des Moines, IA (8 miles from Ankeny, IA)
- 3 days ago
& Casualty Insurance License is a plus but is not required Spanish speaking About the Policy Services Team at SageSure: Helping customers and maintaining a service mindset are at the core of SageSure's...
Remote Customer Service Representative
- Des Moines, IA (8 miles from Ankeny, IA)
- 3 days ago
- Des Moines, IA (8 miles from Ankeny, IA)
- 3 days ago
desire to provide outstanding customer service Strong technical aptitude Ability to work independently Quiet and professional home work environment free of distractions High-speed internet connection...
Remote WorkRemote Senior Customer Service Representative
- Des Moines, IA (8 miles from Ankeny, IA)
- 4 days ago
- Des Moines, IA (8 miles from Ankeny, IA)
- 4 days ago
The Role This position is responsible for providing world-class customer service to auto insurance customers while resolving customer inquiries and procuring total loss information from insurers and...
Remote WorkCustomer Service Representative
- Des Moines, IA (8 miles from Ankeny, IA)
- 12 days ago
- Des Moines, IA (8 miles from Ankeny, IA)
- 12 days ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative - Training Onsite Then Remote After
- West Des Moines, IA (20 miles from Ankeny, IA)
- 13 days ago
- West Des Moines, IA (20 miles from Ankeny, IA)
- 13 days ago
Service and Management on an on-going basis regarding any noticed trends with insurance companies Verify insurance carriers are listed in the company's database system, if not request the new carrier...
Customer Service Representative
- Des Moines, IA (8 miles from Ankeny, IA)
- 14 days ago
- Des Moines, IA (8 miles from Ankeny, IA)
- 14 days ago
What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
Customer Service Representative
- Des Moines, IA (6 miles from Ankeny, IA)
- 15 days ago
- Des Moines, IA (6 miles from Ankeny, IA)
- 15 days ago
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
New Business Customer Service Representative
- Clive, IA (13 miles from Ankeny, IA)
- 16 days ago
- Clive, IA (13 miles from Ankeny, IA)
- 16 days ago
New Business Customer Service Representative Job details Posted 09 April 2025 Location Clive, IA Job type Permanent Reference 960582 Job description Job Summary: Dexian is seeking a New Business Customer...
Customer Service Representative Nights and Weekend
- West Des Moines, IA (20 miles from Ankeny, IA)
- 27 days ago
- West Des Moines, IA (20 miles from Ankeny, IA)
- 27 days ago
by providing a superior level of customer service to members, prospective members, and guests....
Position: Customer Service Associate / Outfitter At Sportsman's Warehouse, we're more than a team; we're a community dedicated to the thrill of the outdoors and to supporting each other in achieving...
This role provides guidance and advice to less experienced Customer Service Representatives....
Retail Customer Service Associate
- Des Moines, IA (8 miles from Ankeny, IA)
- 30+ days ago
- Des Moines, IA (8 miles from Ankeny, IA)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1101 73Rd St, Des Moines, IA 50324...
Customer Service Representative
- Des Moines, IA (8 miles from Ankeny, IA)
- 45+ days ago
- Des Moines, IA (8 miles from Ankeny, IA)
- 45+ days ago
Company Description RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the...
Works with the management team to react to customer service issues, customer complaints, and/or business opportunities....
Demographic Data for Ankeny, IA
Moving to Ankeny, IA? Find some basic demographic data about Ankeny, IA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Ankeny, IA
Highest Education Level
Customer Services in Ankeny, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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