Customer Service Jobs in Ames, IA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Retail Customer Service Associate
- Ankeny, IA (21 miles from Ames, IA)
- 22 days ago
- Ankeny, IA (21 miles from Ames, IA)
- 22 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4625 Se Delaware Avenue, Ankeny,...
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 305 Airport Rd, Ames, IA 50010-8205...
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative Nights and Weekend
- Ankeny, IA (21 miles from Ames, IA)
- 60+ days ago
- Ankeny, IA (21 miles from Ames, IA)
- 60+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
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Customer Service Rep(01750) - 1534 S Gilbert
- Gilbert, IA (6 miles from Ames, IA)
- 90+ days ago
- Gilbert, IA (6 miles from Ames, IA)
- 90+ days ago
As a Customer Service Representative, you'll ensure positive experiences for Domino's customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency....
Full-Time Retail/Customer Service Associate
- Ankeny, IA (21 miles from Ames, IA)
- 90+ days ago
- Ankeny, IA (21 miles from Ames, IA)
- 90+ days ago
Our Florist and Gift store is seeking qualified applicants who have strong customer service and / or retail experience....
Demographic Data for Ames, IA
Moving to Ames, IA? Find some basic demographic data about Ames, IA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Ames, IA
Highest Education Level
Customer Services in Ames, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Reporting
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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