Customer Service Jobs in Zionsville, IN

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 38 Jobs

Bilingual Customer Service Representative - Indianapolis

  • Indianapolis, IN (17 miles from Zionsville, IN)
  • 10 days ago
  • Indianapolis, IN (17 miles from Zionsville, IN)
  • 10 days ago

Description Leidos is seeking full-time Bilingual Customer Service Representatives at our FHA Resource Centers in Indianapolis, IN....

Bilingual Mortgage Origination - Customer Service Representative - Indianapolis

  • Indianapolis, IN (17 miles from Zionsville, IN)
  • 9 days ago
  • Indianapolis, IN (17 miles from Zionsville, IN)
  • 9 days ago

Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the lending industry and the public on FHA guidelines and procedures....

Bilingual Mortgage Servicing - Customer Service Representative - Indianapolis

  • Indianapolis, IN (17 miles from Zionsville, IN)
  • 10 days ago
  • Indianapolis, IN (17 miles from Zionsville, IN)
  • 10 days ago

Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the mortgage servicing industry and the public on FHA guidelines and procedures Use...

Mortgage Servicing - Customer Service Representative - Indianapolis

  • Indianapolis, IN (17 miles from Zionsville, IN)
  • 15 days ago
  • Indianapolis, IN (17 miles from Zionsville, IN)
  • 15 days ago

Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the mortgage servicing industry and the public on FHA guidelines and procedures Use...

Customer Service Representative, Life Contact Center

  • Indianapolis, IN (17 miles from Zionsville, IN)
  • 20 hours ago
  • Indianapolis, IN (17 miles from Zionsville, IN)
  • 20 hours ago

You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....

Remote Work

Customer Service Representative - Indianapolosm

  • Indianapolis, IN (17 miles from Zionsville, IN)
  • 1 day ago
  • Indianapolis, IN (17 miles from Zionsville, IN)
  • 1 day ago

Leidos is seeking full-time and part-time Customer Service Representatives at our FHA Resource Center in Indianapolis, IN....

Retail Customer Service Representative/Cashier

  • Indianapolis, IN (17 miles from Zionsville, IN)
  • 1 day ago
  • Indianapolis, IN (17 miles from Zionsville, IN)
  • 1 day ago

MICRO CENTER is currently seeking self-motivated, results driven RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS. for our NEW STORE OPENING in Indianapolis!...

BMV Customer Service Representative

  • Noblesville, IN (18 miles from Zionsville, IN)
  • 1 day ago
  • Noblesville, IN (18 miles from Zionsville, IN)
  • 1 day ago

In this role youll provide timely and accurate customer service....

Customer Service Representative

  • Indianapolis, IN (17 miles from Zionsville, IN)
  • 2 days ago
  • Indianapolis, IN (17 miles from Zionsville, IN)
  • 2 days ago

Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...

Technical Customer Service Representative

  • Indianapolis, IN (17 miles from Zionsville, IN)
  • 2 days ago
  • Indianapolis, IN (17 miles from Zionsville, IN)
  • 2 days ago

POSITION OVERVIEW dormakaba is seeking a Technical Customer Service Representative based remotely in Indianapolis, IN....

Remote Work

Customer Service Representative 12:30pm-9pm EST

  • Indianapolis, IN (17 miles from Zionsville, IN)
  • 2 days ago
  • Indianapolis, IN (17 miles from Zionsville, IN)
  • 2 days ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Northeast Region)

  • Indianapolis, IN (17 miles from Zionsville, IN)
  • 3 days ago
  • Indianapolis, IN (17 miles from Zionsville, IN)
  • 3 days ago

Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....

BMV Floating Customer Service Representative

  • Indianapolis, IN (17 miles from Zionsville, IN)
  • 3 days ago
  • Indianapolis, IN (17 miles from Zionsville, IN)
  • 3 days ago

In this role youll provide timely and accurate customer service....

Customer Service Representative

  • Indianapolis, IN (17 miles from Zionsville, IN)
  • 8 days ago
  • Indianapolis, IN (17 miles from Zionsville, IN)
  • 8 days ago

Provides support to the sales team by answering questions and troubleshooting.Shifts: 11am-8pm ESTOrganizational Relationship This role reports directly to the Supervisor of Customer Service....

Remote Work

Employee Benefits Customer Service Associate Share LinkedIn Twitter Facebook Google Email

  • Indianapolis, IN (17 miles from Zionsville, IN)
  • 8 days ago
  • Indianapolis, IN (17 miles from Zionsville, IN)
  • 8 days ago

Provide day-to-day customer service by phone, in-office, emails, etc....

Demographic Data for Zionsville, IN

Moving to Zionsville, IN? Find some basic demographic data about Zionsville, IN below.


Local
National
33,969
925
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
customer service
....................

Salary for Customer Service Jobs in Zionsville, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Zionsville, IN offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Zionsville, IN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

insurance agent's hands over a small house
How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »