Customer Service Jobs in Westfield, IN

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 36 Jobs
Liberty Mutual Insurance

Licensed Customer Service Representative

Responsibilities: Provides exceptional customer service by responding promptly to all inbound customer calls regarding personal lines policies, limited by line. Builds rapport with each customer....

Remote Work

FHA Mortgage Origination - Customer Service Representative

  • Indianapolis, IN (18 miles from Westfield, IN)
  • 12 days ago
  • Indianapolis, IN (18 miles from Westfield, IN)
  • 12 days ago

Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the lending industry and the public on FHA guidelines and procedures....

Bilingual FHA Mortgage Origination - Customer Service Representative

  • Indianapolis, IN (18 miles from Westfield, IN)
  • 12 days ago
  • Indianapolis, IN (18 miles from Westfield, IN)
  • 12 days ago

Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the lending industry and the public on FHA guidelines and procedures....

Customer Service Representative (remote)

  • Indianapolis, IN (18 miles from Westfield, IN)
  • 8 hours ago
  • Indianapolis, IN (18 miles from Westfield, IN)
  • 8 hours ago

CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....

Remote Work

Customer Service Associate / Outfitter

  • Brownsburg, IN (16 miles from Westfield, IN)
  • 10 hours ago
  • Brownsburg, IN (16 miles from Westfield, IN)
  • 10 hours ago

Position: Customer Service Associate / Outfitter At Sportsman's Warehouse, we're more than a team; we're a community dedicated to the thrill of the outdoors and to supporting each other in achieving...

Customer Service Representative I

  • Indianapolis, IN (18 miles from Westfield, IN)
  • 3 days ago
  • Indianapolis, IN (18 miles from Westfield, IN)
  • 3 days ago

& Casualty Insurance License is a plus but is not required Spanish speaking About the Policy Services Team at SageSure: Helping customers and maintaining a service mindset are at the core of SageSure's...

Customer Service Representative

  • Indianapolis, IN (18 miles from Westfield, IN)
  • 5 days ago
  • Indianapolis, IN (18 miles from Westfield, IN)
  • 5 days ago

Customer Service Representative Overview: We believe that "Wow Customer Service" means a focus on providing first call resolution and delivering a caring human touch to our members, clients and health...

Remote Work

BMV Customer Service Representative 2

  • Noblesville, IN (11 miles from Westfield, IN)
  • 5 days ago
  • Noblesville, IN (11 miles from Westfield, IN)
  • 5 days ago

Substitute for Customer Service Representatives as needed....

Customer Service Representative 1

  • Indianapolis, IN (18 miles from Westfield, IN)
  • 6 days ago
  • Indianapolis, IN (18 miles from Westfield, IN)
  • 6 days ago

Company Description Job Description The primary responsibility of the Customer Service Representative 1 is to facilitate quality and accurate Quotations, Purchase Orders, and Work Orders to ensure customer...

Customer Service Associate - Brownsburg

  • Brownsburg, IN (16 miles from Westfield, IN)
  • 6 days ago
  • Brownsburg, IN (16 miles from Westfield, IN)
  • 6 days ago

Property & Casualty insurance license required or must be able to obtain this license within 2 years. Proficient in Microsoft Suite. Strong communication skills....

BMV Customer Service Representative

  • Carmel, IN (4 miles from Westfield, IN)
  • 7 days ago
  • Carmel, IN (4 miles from Westfield, IN)
  • 7 days ago

In this role you'll provide timely and accurate customer service....

BMVC Customer Service Representative 2

  • Noblesville, IN (11 miles from Westfield, IN)
  • 8 days ago
  • Noblesville, IN (11 miles from Westfield, IN)
  • 8 days ago

Substitute for Customer Service Representatives as needed....

Bilingual FHA Mortgage Servicing - Customer Service Representative

  • Indianapolis, IN (18 miles from Westfield, IN)
  • 12 days ago
  • Indianapolis, IN (18 miles from Westfield, IN)
  • 12 days ago

Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the mortgage servicing industry and the public on FHA guidelines and procedures Use...

Customer Service Representative - Patient Registration

  • Carmel, IN (4 miles from Westfield, IN)
  • 12 days ago
  • Carmel, IN (4 miles from Westfield, IN)
  • 12 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Bilingual Customer Service Representative

  • Indianapolis, IN (18 miles from Westfield, IN)
  • 15 days ago
  • Indianapolis, IN (18 miles from Westfield, IN)
  • 15 days ago

Leidos is seeking full-time Bilingual Customer Service Representatives at our FHA Resource Centers in Indianapolis, IN....

Demographic Data for Westfield, IN

Moving to Westfield, IN? Find some basic demographic data about Westfield, IN below.


Local
National
42,598
801
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Westfield, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Westfield, IN offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.6%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Westfield, IN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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