Customer Service Jobs in Valparaiso, IN
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
BMV Customer Service Representative 2
- Schererville, IN (23 miles from Valparaiso, IN)
- 3 days ago
- Schererville, IN (23 miles from Valparaiso, IN)
- 3 days ago
Substitute for Customer Service Representatives as needed....
Substitute for Customer Service Representatives as needed....
BMV Customer Service Representative
- Valparaiso, IN (7 miles from Valparaiso, IN)
- 6 days ago
- Valparaiso, IN (7 miles from Valparaiso, IN)
- 6 days ago
In this role youll provide timely and accurate customer service....
- Merrillville, IN (16 miles from Valparaiso, IN)
- 7 days ago
- Merrillville, IN (16 miles from Valparaiso, IN)
- 7 days ago
Provides excellent customer service....
Insurance Customer Service, Producer in Lake station, IN
- Lake Station, IN (16 miles from Valparaiso, IN)
- 8 days ago
- Lake Station, IN (16 miles from Valparaiso, IN)
- 8 days ago
Customer Service Location: Lake Station, IN Company: Allstate Insurance Company Call: ... ....
Customer Service Representative
- Gary, IN (20 miles from Valparaiso, IN)
- 10 days ago
- Gary, IN (20 miles from Valparaiso, IN)
- 10 days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
- Michigan City, IN (17 miles from Valparaiso, IN)
- 18 days ago
- Michigan City, IN (17 miles from Valparaiso, IN)
- 18 days ago
A Customer Service Representative is assigned to a specific sales area and customer accounts....
Customer Service Representative
- Michigan City, IN (17 miles from Valparaiso, IN)
- 23 days ago
- Michigan City, IN (17 miles from Valparaiso, IN)
- 23 days ago
MINIMUM REQUIRED SKILLS: Knowledge of, or ability to learn, product, service, or area of customer service. Ability to prioritize and manage time effectively....
Retail Customer Service Associate
- Merrillville, IN (16 miles from Valparaiso, IN)
- 30+ days ago
- Merrillville, IN (16 miles from Valparaiso, IN)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3134 E 79Th Ave, Merrillville, IN...
Customer Srvc Rep-Nwi Gi Institute
- Merrillville, IN (16 miles from Valparaiso, IN)
- 60+ days ago
- Merrillville, IN (16 miles from Valparaiso, IN)
- 60+ days ago
Provides excellent customer service....
Demographic Data for Valparaiso, IN
Moving to Valparaiso, IN? Find some basic demographic data about Valparaiso, IN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Valparaiso, IN
Highest Education Level
Customer Services in Valparaiso, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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