Customer Service Jobs in Schererville, IN
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Business Insurance Client Service Representative
- Orland Park, IL (22 miles from Schererville, IN)
- 3 days ago
- Orland Park, IL (22 miles from Schererville, IN)
- 3 days ago
and Casualty License must be obtained within 75 days of the first day of New Hire Onboarding Proficiency in Microsoft Outlook, Excel and Word Commitment to advancing your insurance knowledge via training...
Substitute for Customer Service Representatives as needed....
BMV Customer Service Representative 2
- Valparaiso, IN (23 miles from Schererville, IN)
- 4 days ago
- Valparaiso, IN (23 miles from Schererville, IN)
- 4 days ago
Substitute for Customer Service Representatives as needed....
BMV Customer Service Representative
- Valparaiso, IN (15 miles from Schererville, IN)
- 6 days ago
- Valparaiso, IN (15 miles from Schererville, IN)
- 6 days ago
In this role youll provide timely and accurate customer service....
- Merrillville, IN (6 miles from Schererville, IN)
- 8 days ago
- Merrillville, IN (6 miles from Schererville, IN)
- 8 days ago
Provides excellent customer service....
Insurance Customer Service, Producer in Lake station, IN
- Lake Station, IN (10 miles from Schererville, IN)
- 8 days ago
- Lake Station, IN (10 miles from Schererville, IN)
- 8 days ago
Customer Service Location: Lake Station, IN Company: Allstate Insurance Company Call: ... ....
Customer Service Representative
- Gary, IN (8 miles from Schererville, IN)
- 10 days ago
- Gary, IN (8 miles from Schererville, IN)
- 10 days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Spanish Bilingual Remote Customer Service Representative
- Blue Island, IL (16 miles from Schererville, IN)
- 11 days ago
- Blue Island, IL (16 miles from Schererville, IN)
- 11 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Representative
- Harvey, IL (13 miles from Schererville, IN)
- 23 days ago
- Harvey, IL (13 miles from Schererville, IN)
- 23 days ago
Be fully fluent in Atkore core values and business system to provide first class customer service....
Customer Service Representative
- Orland Park, IL (22 miles from Schererville, IN)
- 23 days ago
- Orland Park, IL (22 miles from Schererville, IN)
- 23 days ago
Now Hiring / Immediately Hiring: Customer Service Representative Essential Duties and Responsibilities include the following. Other duties may be assigned....
Personal Insurance Client Service Representative - R_309266-6153
- Orland Park, IL (22 miles from Schererville, IN)
- 27 days ago
- Orland Park, IL (22 miles from Schererville, IN)
- 27 days ago
Your Education and Experience Required Property and Casualty License must be obtained within 75 days of the first day of New Hire Onboarding Basic knowledge of personal lines insurance coverage The...
Personal Insurance Client Service Representative
- Orland Park, IL (22 miles from Schererville, IN)
- 30+ days ago
- Orland Park, IL (22 miles from Schererville, IN)
- 30+ days ago
Your Education and Experience Required Property and Casualty License must be obtained within 75 days of the first day of New Hire Onboarding Basic knowledge of personal lines insurance coverage The...
Retail Customer Service Associate
- Tinley Park, IL (20 miles from Schererville, IN)
- 30+ days ago
- Tinley Park, IL (20 miles from Schererville, IN)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 16100 Harlem Ave, Tinley Park, IL...
Retail Customer Service Associate
- Evergreen Park, IL (20 miles from Schererville, IN)
- 30+ days ago
- Evergreen Park, IL (20 miles from Schererville, IN)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 9400 Southwestern Ave, Evergreen...
Remote Customer Service Rep - P&C
- Hometown, IL (22 miles from Schererville, IN)
- 30+ days ago
- Hometown, IL (22 miles from Schererville, IN)
- 30+ days ago
Class start date is 7/28/2025 ***Pay rate to candidate is ***/hr*** Required: ****Must have current active resident property and casualty insurance license - General P&C, NOT Personal Lines - in a minimum...
Remote WorkDemographic Data for Schererville, IN
Moving to Schererville, IN? Find some basic demographic data about Schererville, IN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Schererville, IN
Highest Education Level
Customer Services in Schererville, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »