Customer Service Jobs in Princeton, IN
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
BMV Customer Service Representative
- Evansville, IN (22 miles from Princeton, IN)
- 13 days ago
- Evansville, IN (22 miles from Princeton, IN)
- 13 days ago
In this role youll provide timely and accurate customer service....
Associate Customer Service Representative - Evansville
- Evansville, IN (22 miles from Princeton, IN)
- 13 days ago
- Evansville, IN (22 miles from Princeton, IN)
- 13 days ago
Center Point Energy is looking for a In Person Associate Customer Service Representative to join our Team, located in Evansville, Indiana....
Cashier / Customer Service Associate - Evansville
- Haubstadt, IN (12 miles from Princeton, IN)
- 30+ days ago
- Haubstadt, IN (12 miles from Princeton, IN)
- 30+ days ago
For our entry-level customer service associates, there are AM, PM, and Overnight shifts available....
Demographic Data for Princeton, IN
Moving to Princeton, IN? Find some basic demographic data about Princeton, IN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Princeton, IN
Highest Education Level
Customer Services in Princeton, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Driving
- Written Communication
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »