Customer Service Jobs in Munster, IN
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Retail Customer Service Associate
- Cicero, IL (23 miles from Munster, IN)
- 1 day ago
- Cicero, IL (23 miles from Munster, IN)
- 1 day ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2601 S Cicero Ave, Cicero, IL 60804...
Customer Service Representative
- Merrillville, IN (10 miles from Munster, IN)
- 7 days ago
- Merrillville, IN (10 miles from Munster, IN)
- 7 days ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
Seasonal Customer Service Representative - FT
- Forest View, IL (24 miles from Munster, IN)
- 10 days ago
- Forest View, IL (24 miles from Munster, IN)
- 10 days ago
service....
Customer Service Representative
- Orland Park, IL (17 miles from Munster, IN)
- 13 days ago
- Orland Park, IL (17 miles from Munster, IN)
- 13 days ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
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Customer Service Representative
- Alsip, IL (14 miles from Munster, IN)
- 13 days ago
- Alsip, IL (14 miles from Munster, IN)
- 13 days ago
Customer Service Representative Customer Service Representative BH Job ID: 2750 SF Job Req ID: 14523 Ingersoll Rand is committed to achieving workforce diversity reflective of our communities....
Customer Service Associate - Crown Point
- Crown Point, IN (14 miles from Munster, IN)
- 16 days ago
- Crown Point, IN (14 miles from Munster, IN)
- 16 days ago
Property & Casualty insurance license required or must be able to obtain this license within 2 years. Proficient in Microsoft Suite. Strong communication skills....
Customer Service Representative (Insurance) - Merrillville, IN
- Merrillville, IN (10 miles from Munster, IN)
- 18 days ago
- Merrillville, IN (10 miles from Munster, IN)
- 18 days ago
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
Customer Service Representative - Electrical
- Hammond, IN (6 miles from Munster, IN)
- 21 days ago
- Hammond, IN (6 miles from Munster, IN)
- 21 days ago
As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....
Business Insurance Client Service Representative
- Orland Park, IL (17 miles from Munster, IN)
- 25 days ago
- Orland Park, IL (17 miles from Munster, IN)
- 25 days ago
and Casualty License must be obtained within 75 days of the first day of New Hire Onboarding Proficiency in Microsoft Outlook, Excel and Word Commitment to advancing your insurance knowledge via training...
- Merrillville, IN (10 miles from Munster, IN)
- 29 days ago
- Merrillville, IN (10 miles from Munster, IN)
- 29 days ago
Provides excellent customer service....
Customer Service Representative
- Gary, IN (8 miles from Munster, IN)
- 30+ days ago
- Gary, IN (8 miles from Munster, IN)
- 30+ days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Spanish Bilingual Remote Customer Service Representative
- Blue Island, IL (11 miles from Munster, IN)
- 30+ days ago
- Blue Island, IL (11 miles from Munster, IN)
- 30+ days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Representative
- Harvey, IL (8 miles from Munster, IN)
- 30+ days ago
- Harvey, IL (8 miles from Munster, IN)
- 30+ days ago
Be fully fluent in Atkore core values and business system to provide first class customer service....
Customer Service Representative
- Orland Park, IL (17 miles from Munster, IN)
- 45+ days ago
- Orland Park, IL (17 miles from Munster, IN)
- 45+ days ago
Now Hiring / Immediately Hiring: Customer Service Representative Essential Duties and Responsibilities include the following. Other duties may be assigned....
Remote Customer Service Rep - P&C
- Hometown, IL (17 miles from Munster, IN)
- 45+ days ago
- Hometown, IL (17 miles from Munster, IN)
- 45+ days ago
Class start date is 7/28/2025 ***Pay rate to candidate is ***/hr*** Required: ****Must have current active resident property and casualty insurance license - General P&C, NOT Personal Lines - in a minimum...
Remote WorkDemographic Data for Munster, IN
Moving to Munster, IN? Find some basic demographic data about Munster, IN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Munster, IN
Highest Education Level
Customer Services in Munster, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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