Customer Service Jobs in Munster, IN

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 22 Jobs

Customer Service Associate - Crown Point

Crown Point, IN (14 miles from Munster, IN)
1 hour ago

Crown Point, IN (14 miles from Munster, IN)
1 hour ago

. + 1 year of customer service experience. + Property & Casualty insurance license required or must be able to obtain this license within 2 years. + Proficient in Microsoft Suite. + Strong communication...

Customer Service Representative (Insurance) - Merrillville, IN

Merrillville, IN (10 miles from Munster, IN)
1 day ago

Merrillville, IN (10 miles from Munster, IN)
1 day ago

& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....

Business Insurance Client Service Representative - R_312624-6153

Orland Park, IL (17 miles from Munster, IN)
2 days ago

Orland Park, IL (17 miles from Munster, IN)
2 days ago

and Casualty License must be obtained within 75 days of the first day of New Hire Onboarding Proficiency in Microsoft Outlook, Excel and Word Commitment to advancing your insurance knowledge via training...

Customer Service Representative - Electrical

Hammond, IN (6 miles from Munster, IN)
4 days ago

Hammond, IN (6 miles from Munster, IN)
4 days ago

As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....

Business Insurance Client Service Representative

Orland Park, IL (17 miles from Munster, IN)
8 days ago

Orland Park, IL (17 miles from Munster, IN)
8 days ago

BMV Customer Service Representative 2

Crown Point, IN (14 miles from Munster, IN)
11 days ago

Crown Point, IN (14 miles from Munster, IN)
11 days ago

Substitute for Customer Service Representatives as needed....

Customer Srvc Rep-Ortho Spine

Merrillville, IN (10 miles from Munster, IN)
13 days ago

Merrillville, IN (10 miles from Munster, IN)
13 days ago

Provides excellent customer service....

Insurance Customer Service, Producer in Lake station, IN

Lake Station, IN (12 miles from Munster, IN)
14 days ago

Lake Station, IN (12 miles from Munster, IN)
14 days ago

Customer Service Location: Lake Station, IN Company: Allstate Insurance Company Call: ... ....

Customer Service Representative

Gary, IN (8 miles from Munster, IN)
15 days ago

Gary, IN (8 miles from Munster, IN)
15 days ago

SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....

Spanish Bilingual Remote Customer Service Representative

Blue Island, IL (11 miles from Munster, IN)
16 days ago

Blue Island, IL (11 miles from Munster, IN)
16 days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Customer Service Representative

Orland Park, IL (17 miles from Munster, IN)
29 days ago

Orland Park, IL (17 miles from Munster, IN)
29 days ago

Now Hiring / Immediately Hiring: Customer Service Representative Essential Duties and Responsibilities include the following. Other duties may be assigned....

Personal Insurance Client Service Representative - R_309266-6153

Orland Park, IL (17 miles from Munster, IN)
30+ days ago

Orland Park, IL (17 miles from Munster, IN)
30+ days ago

Your Education and Experience Required Property and Casualty License must be obtained within 75 days of the first day of New Hire Onboarding Basic knowledge of personal lines insurance coverage The...

Personal Insurance Client Service Representative

Orland Park, IL (17 miles from Munster, IN)
30+ days ago

Orland Park, IL (17 miles from Munster, IN)
30+ days ago

Retail Customer Service Associate

Cicero, IL (23 miles from Munster, IN)
30+ days ago

Cicero, IL (23 miles from Munster, IN)
30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2601 S Cicero Ave, Cicero, IL 60804...

Retail Customer Service Associate

Tinley Park, IL (16 miles from Munster, IN)
30+ days ago

Tinley Park, IL (16 miles from Munster, IN)
30+ days ago

View all 22 jobs

Demographic Data for Munster, IN

Moving to Munster, IN? Find some basic demographic data about Munster, IN below.

Median Age

Average Household Income

Home Value vs Household Income in Munster, IN

Local

National

Total Population

23,894

Number of Businesses

662

City Size

Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

IT Customer Service

When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Customer Service

Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Jobs in Munster, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Munster, IN offer the following education background

Bachelor's Degree

35.2%

High School or GED

20.5%

Associate's Degree

16.7%

Vocational Degree or Certification

15.3%

Master's Degree

8.1%

Some College

2.8%

Doctorate Degree

0.9%

Some High School

0.5%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Munster, IN

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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