Customer Service Jobs in Morgantown, IN
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Associate - Columbus
- Columbus, IN (18 miles from Morgantown, IN)
- 5 days ago
- Columbus, IN (18 miles from Morgantown, IN)
- 5 days ago
. + 1 year of customer service experience. + Property & Casualty insurance license required or must be able to obtain this license within 2 years. + Proficient in Microsoft Suite. + Strong communication...
IMMEDIATE HIRE Customer Service Representative
- Plainfield, IN (22 miles from Morgantown, IN)
- 6 days ago
- Plainfield, IN (22 miles from Morgantown, IN)
- 6 days ago
About the Role As a Customer Advocate, you'll be the face of Carvana, delivering a seamless and exceptional car-buying experience. You'll handle 6-8 customer appointments daily, traveling in a...
BMV Customer Service Representative 2
- Columbus, IN (18 miles from Morgantown, IN)
- 8 days ago
- Columbus, IN (18 miles from Morgantown, IN)
- 8 days ago
BMV Customer Service Representative 2 Date Posted: Jun 18, 2025 Requisition ID: 461467 Location: Columbus, IN, US, 47203 Work for Indiana Begin a fulfilling career with the State of Indiana by joining...
BMV Customer Service Representative 2
- Martinsville, IN (11 miles from Morgantown, IN)
- 10 days ago
- Martinsville, IN (11 miles from Morgantown, IN)
- 10 days ago
Substitute for Customer Service Representatives as needed....
Customer Service Associate / Outfitter
- Greenwood, IN (17 miles from Morgantown, IN)
- 19 days ago
- Greenwood, IN (17 miles from Morgantown, IN)
- 19 days ago
Position: Customer Service Associate / Outfitter At Sportsman's Warehouse, we're more than a team; we're a community dedicated to the thrill of the outdoors and to supporting each other in achieving...
Medical Appointment Scheduler (Customer Service Representative), Student Health Center
- Bloomington, IN (21 miles from Morgantown, IN)
- 25 days ago
- Bloomington, IN (21 miles from Morgantown, IN)
- 25 days ago
Medical Appointment Scheduler (Customer Service Representative), Student Health Center 4.2 4.2 out of 5 stars Bloomington, IN Department IU HEALTH CENTER (BA-IUHC-IUBLA) Department Information Indiana...
Retail Customer Service Associate
- Greenwood, IN (17 miles from Morgantown, IN)
- 45+ days ago
- Greenwood, IN (17 miles from Morgantown, IN)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1101 Windhorst Way, Greenwood, IN...
Retail Customer Service Associate
- Bloomington, IN (21 miles from Morgantown, IN)
- 45+ days ago
- Bloomington, IN (21 miles from Morgantown, IN)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3205 W State Road 45, Bloomington...
Customer Service Rep(02546) - 2235 East Main Street
- Plainfield, IN (22 miles from Morgantown, IN)
- 90+ days ago
- Plainfield, IN (22 miles from Morgantown, IN)
- 90+ days ago
As an RPM Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers....
Demographic Data for Morgantown, IN
Moving to Morgantown, IN? Find some basic demographic data about Morgantown, IN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Morgantown, IN
Highest Education Level
Customer Services in Morgantown, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Driving
- Written Communication
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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