Customer Service Jobs in Morgantown, IN

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

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Customer Service Associate - Columbus

  • Columbus, IN (18 miles from Morgantown, IN)
  • 5 days ago
  • Columbus, IN (18 miles from Morgantown, IN)
  • 5 days ago

. + 1 year of customer service experience. + Property & Casualty insurance license required or must be able to obtain this license within 2 years. + Proficient in Microsoft Suite. + Strong communication...

IMMEDIATE HIRE Customer Service Representative

  • Plainfield, IN (22 miles from Morgantown, IN)
  • 6 days ago
  • Plainfield, IN (22 miles from Morgantown, IN)
  • 6 days ago

About the Role As a Customer Advocate, you'll be the face of Carvana, delivering a seamless and exceptional car-buying experience. You'll handle 6-8 customer appointments daily, traveling in a...

BMV Customer Service Representative 2

  • Columbus, IN (18 miles from Morgantown, IN)
  • 8 days ago
  • Columbus, IN (18 miles from Morgantown, IN)
  • 8 days ago

BMV Customer Service Representative 2 Date Posted: Jun 18, 2025 Requisition ID: 461467 Location: Columbus, IN, US, 47203 Work for Indiana Begin a fulfilling career with the State of Indiana by joining...

BMV Customer Service Representative 2

  • Martinsville, IN (11 miles from Morgantown, IN)
  • 10 days ago
  • Martinsville, IN (11 miles from Morgantown, IN)
  • 10 days ago

Substitute for Customer Service Representatives as needed....

Customer Service Associate / Outfitter

  • Greenwood, IN (17 miles from Morgantown, IN)
  • 19 days ago
  • Greenwood, IN (17 miles from Morgantown, IN)
  • 19 days ago

Position: Customer Service Associate / Outfitter At Sportsman's Warehouse, we're more than a team; we're a community dedicated to the thrill of the outdoors and to supporting each other in achieving...

Medical Appointment Scheduler (Customer Service Representative), Student Health Center

  • Bloomington, IN (21 miles from Morgantown, IN)
  • 25 days ago
  • Bloomington, IN (21 miles from Morgantown, IN)
  • 25 days ago

Medical Appointment Scheduler (Customer Service Representative), Student Health Center 4.2 4.2 out of 5 stars Bloomington, IN Department IU HEALTH CENTER (BA-IUHC-IUBLA) Department Information Indiana...

Retail Customer Service Associate

  • Greenwood, IN (17 miles from Morgantown, IN)
  • 45+ days ago
  • Greenwood, IN (17 miles from Morgantown, IN)
  • 45+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1101 Windhorst Way, Greenwood, IN...

Retail Customer Service Associate

  • Bloomington, IN (21 miles from Morgantown, IN)
  • 45+ days ago
  • Bloomington, IN (21 miles from Morgantown, IN)
  • 45+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3205 W State Road 45, Bloomington...

Customer Service Rep(02546) - 2235 East Main Street

  • Plainfield, IN (22 miles from Morgantown, IN)
  • 90+ days ago
  • Plainfield, IN (22 miles from Morgantown, IN)
  • 90+ days ago

As an RPM Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers....

Demographic Data for Morgantown, IN

Moving to Morgantown, IN? Find some basic demographic data about Morgantown, IN below.


Local
National
6,409
104
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Salary for Customer Service Jobs in Morgantown, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Morgantown, IN offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.7%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Morgantown, IN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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