Customer Service Jobs in Martinsville, IN

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

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IMMEDIATE HIRE Customer Service Representative

  • Plainfield, IN (16 miles from Martinsville, IN)
  • 7 days ago
  • Plainfield, IN (16 miles from Martinsville, IN)
  • 7 days ago

About the Role As a Customer Advocate, you'll be the face of Carvana, delivering a seamless and exceptional car-buying experience. You'll handle 6-8 customer appointments daily, traveling in a...

BMV Customer Service Representative 2

  • Martinsville, IN
  • 11 days ago
  • Martinsville, IN
  • 11 days ago

Substitute for Customer Service Representatives as needed....

Customer Service Associate / Outfitter

  • Greenwood, IN (18 miles from Martinsville, IN)
  • 20 days ago
  • Greenwood, IN (18 miles from Martinsville, IN)
  • 20 days ago

Position: Customer Service Associate / Outfitter At Sportsman's Warehouse, we're more than a team; we're a community dedicated to the thrill of the outdoors and to supporting each other in achieving...

Retail Customer Service Associate

  • Greenwood, IN (18 miles from Martinsville, IN)
  • 45+ days ago
  • Greenwood, IN (18 miles from Martinsville, IN)
  • 45+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1101 Windhorst Way, Greenwood, IN...

70182-LP Customer Service Associate II

  • Avon, IN (21 miles from Martinsville, IN)
  • 90+ days ago
  • Avon, IN (21 miles from Martinsville, IN)
  • 90+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Rep(02546) - 2235 East Main Street

  • Plainfield, IN (16 miles from Martinsville, IN)
  • 90+ days ago
  • Plainfield, IN (16 miles from Martinsville, IN)
  • 90+ days ago

As an RPM Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers....

Customer Service Rep(02579) - 7810 E. US 36, Suite A

  • Avon, IN (21 miles from Martinsville, IN)
  • 90+ days ago
  • Avon, IN (21 miles from Martinsville, IN)
  • 90+ days ago

As an RPM Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers....

Demographic Data for Martinsville, IN

Moving to Martinsville, IN? Find some basic demographic data about Martinsville, IN below.


Local
National
32,335
565
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Salary for Customer Service Jobs in Martinsville, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Martinsville, IN offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.7%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Martinsville, IN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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