Customer Service Jobs in Lebanon, IN

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

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Customer Service Associate / Outfitter

  • Brownsburg, IN (13 miles from Lebanon, IN)
  • 1 day ago
  • Brownsburg, IN (13 miles from Lebanon, IN)
  • 1 day ago

Position: Customer Service Associate / Outfitter At Sportsman's Warehouse, we're more than a team; we're a community dedicated to the thrill of the outdoors and to supporting each other in achieving...

Customer Service Associate - Brownsburg

  • Brownsburg, IN (13 miles from Lebanon, IN)
  • 7 days ago
  • Brownsburg, IN (13 miles from Lebanon, IN)
  • 7 days ago

Property & Casualty insurance license required or must be able to obtain this license within 2 years. Proficient in Microsoft Suite. Strong communication skills....

Customer Service Representative - Patient Registration

  • Carmel, IN (15 miles from Lebanon, IN)
  • 13 days ago
  • Carmel, IN (15 miles from Lebanon, IN)
  • 13 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Associate

  • Meridian Hills, IN (18 miles from Lebanon, IN)
  • 60+ days ago
  • Meridian Hills, IN (18 miles from Lebanon, IN)
  • 60+ days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

70182-LP Customer Service Associate II

  • Avon, IN (19 miles from Lebanon, IN)
  • 60+ days ago
  • Avon, IN (19 miles from Lebanon, IN)
  • 60+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative Job

  • Carmel, IN (15 miles from Lebanon, IN)
  • 60+ days ago
  • Carmel, IN (15 miles from Lebanon, IN)
  • 60+ days ago

Apply for FYZICAL's Customer Service Representative job opening today!...

Customer Service Rep(02579) - 7810 E. US 36, Suite A

  • Avon, IN (19 miles from Lebanon, IN)
  • 90+ days ago
  • Avon, IN (19 miles from Lebanon, IN)
  • 90+ days ago

As an RPM Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers....

Demographic Data for Lebanon, IN

Moving to Lebanon, IN? Find some basic demographic data about Lebanon, IN below.


Local
National
22,783
568
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Lebanon, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Lebanon, IN offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.6%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Lebanon, IN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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