Customer Service Jobs in Indianapolis, IN
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Westfield, IN (18 miles from Indianapolis, IN)
- 1 day ago
- Westfield, IN (18 miles from Indianapolis, IN)
- 1 day ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
BMV Customer Service Representative 2
- Greenfield, IN (17 miles from Indianapolis, IN)
- 1 day ago
- Greenfield, IN (17 miles from Indianapolis, IN)
- 1 day ago
Substitute for Customer Service Representatives as needed....
Customer Service Representative 12:30pm-9pm EST ($21.50)
- Indianapolis, IN
- 4 days ago
- Indianapolis, IN
- 4 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Medical Equipment Customer Service Representative
- Indianapolis, IN
- 5 days ago
- Indianapolis, IN
- 5 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative
- Fishers, IN (17 miles from Indianapolis, IN)
- 6 days ago
- Fishers, IN (17 miles from Indianapolis, IN)
- 6 days ago
Were looking for Customer Service Professionals for our Indianapolis, IN office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
Customer Service Associate - Shelbyville
- Shelbyville, IN (24 miles from Indianapolis, IN)
- 8 days ago
- Shelbyville, IN (24 miles from Indianapolis, IN)
- 8 days ago
Property & Casualty insurance license required or must be able to obtain this license within 2 years. Proficient in Microsoft Suite. Strong communication skills....
We're looking for Customer Service Professionals for our Indianapolis, IN office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
Retail Customer Service Associate
- Greenwood, IN (12 miles from Indianapolis, IN)
- 16 days ago
- Greenwood, IN (12 miles from Indianapolis, IN)
- 16 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1101 Windhorst Way, Greenwood, IN...
Private Aviation Concierge / Customer Service Rep
- Indianapolis, IN
- 18 days ago
- Indianapolis, IN
- 18 days ago
The Customer Service Representative plays a vital role to our daily operations and will provide an elite level of customer service to crew and passengers by providing everything they need to have an...
Vincent Women's Hospital Shift: Full Time Day Shift Available As our Customer Service Representative, you'll work to help our patients check into the hospital....
BMV Customer Service Representative
- Indianapolis, IN (2 miles from Indianapolis, IN)
- 20 days ago
- Indianapolis, IN (2 miles from Indianapolis, IN)
- 20 days ago
In this role, youll provide timely and accurate customer service. This person will need to have the ability to work in a fast-paced and highly stimulated environment....
Customer Service Representative
- Fishers, IN (17 miles from Indianapolis, IN)
- 22 days ago
- Fishers, IN (17 miles from Indianapolis, IN)
- 22 days ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
Rental Housing Customer Service Representative - Indianapolis
- Indianapolis, IN
- 28 days ago
- Indianapolis, IN
- 28 days ago
Leidos is seeking a full-time Rental Housing Customer Service Representatives at our FHA Resource Center in Indianapolis, IN....
Bilingual Rental Housing Customer Service Representative - Indianapolis
- Indianapolis, IN
- 28 days ago
- Indianapolis, IN
- 28 days ago
Leidos is seeking a full-time Bilingual R ental Housing Customer Service Representatives at our FHA Resource Center in Indianapolis, IN....
Customer Service Associate - Indianapolis
- Indianapolis, IN
- 30+ days ago
- Indianapolis, IN
- 30+ days ago
Property & Casualty insurance license required or must be able to obtain this license within 2 years. Proficient in Microsoft Suite. Strong communication skills....
Demographic Data for Indianapolis, IN
Moving to Indianapolis, IN? Find some basic demographic data about Indianapolis, IN below.
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Salary for Customer Service Jobs in Indianapolis, IN
Highest Education Level
Customer Services in Indianapolis, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Call Center Experience
- Inbound
- Claims
- Financial Services
- Payment Processing
- Courteous
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Retail
- Listening
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Typing
- Telephone Skills
- Collaboration
- Data Entry
- Policy Development
- Spanish
- Multitasking
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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