Customer Service Jobs in Indianapolis, IN
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Bilingual Customer Service Representative - Indianapolis
- Indianapolis, IN
- 10 days ago
- Indianapolis, IN
- 10 days ago
Description Leidos is seeking full-time Bilingual Customer Service Representatives at our FHA Resource Centers in Indianapolis, IN....
Bilingual Mortgage Origination - Customer Service Representative - Indianapolis
- Indianapolis, IN
- 9 days ago
- Indianapolis, IN
- 9 days ago
Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the lending industry and the public on FHA guidelines and procedures....
Bilingual Mortgage Servicing - Customer Service Representative - Indianapolis
- Indianapolis, IN
- 10 days ago
- Indianapolis, IN
- 10 days ago
Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the mortgage servicing industry and the public on FHA guidelines and procedures Use...
Mortgage Servicing - Customer Service Representative - Indianapolis
- Indianapolis, IN
- 16 days ago
- Indianapolis, IN
- 16 days ago
Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the mortgage servicing industry and the public on FHA guidelines and procedures Use...
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Indianapolis, IN
- 5 hours ago
- Indianapolis, IN
- 5 hours ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service Representative, Life Contact Center
- Indianapolis, IN
- 1 day ago
- Indianapolis, IN
- 1 day ago
You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....
Remote WorkCustomer Service Representative - Indianapolosm
- Indianapolis, IN
- 1 day ago
- Indianapolis, IN
- 1 day ago
Leidos is seeking full-time and part-time Customer Service Representatives at our FHA Resource Center in Indianapolis, IN....
Retail Customer Service Representative/Cashier
- Indianapolis, IN
- 1 day ago
- Indianapolis, IN
- 1 day ago
MICRO CENTER is currently seeking self-motivated, results driven RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS. for our NEW STORE OPENING in Indianapolis!...
BMV Customer Service Representative
- Noblesville, IN (22 miles from Indianapolis, IN)
- 1 day ago
- Noblesville, IN (22 miles from Indianapolis, IN)
- 1 day ago
In this role youll provide timely and accurate customer service....
BMV Floating Customer Service Representative 2
- Shelbyville, IN (24 miles from Indianapolis, IN)
- 1 day ago
- Shelbyville, IN (24 miles from Indianapolis, IN)
- 1 day ago
Substitute for Customer Service Representatives as needed. Travel to other branch locations within the region based on Operational need....
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
POSITION OVERVIEW dormakaba is seeking a Technical Customer Service Representative based remotely in Indianapolis, IN....
Remote WorkCustomer Service Representative 12:30pm-9pm EST
- Indianapolis, IN
- 3 days ago
- Indianapolis, IN
- 3 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Northeast Region)
- Indianapolis, IN
- 3 days ago
- Indianapolis, IN
- 3 days ago
Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....
BMV Floating Customer Service Representative
- Indianapolis, IN
- 3 days ago
- Indianapolis, IN
- 3 days ago
In this role youll provide timely and accurate customer service....
Demographic Data for Indianapolis, IN
Moving to Indianapolis, IN? Find some basic demographic data about Indianapolis, IN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Indianapolis, IN
Highest Education Level
Customer Services in Indianapolis, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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