Customer Service Jobs in Highland, IN
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Blue Island, IL (13 miles from Highland, IN)
- 1 day ago
- Blue Island, IL (13 miles from Highland, IN)
- 1 day ago
by functioning as an in-store customer service contact in order to meet customer expectations and increase profits....
- Merrillville, IN (8 miles from Highland, IN)
- 8 days ago
- Merrillville, IN (8 miles from Highland, IN)
- 8 days ago
Provides excellent customer service....
- Hometown, IL (19 miles from Highland, IN)
- 9 days ago
- Hometown, IL (19 miles from Highland, IN)
- 9 days ago
Required Skills and Experience: - Suggested 2+ years of experience in Customer Service....
Remote WorkCustomer Service Representative
- University Park, IL (14 miles from Highland, IN)
- 15 days ago
- University Park, IL (14 miles from Highland, IN)
- 15 days ago
Role Overview: The Customer Service Representative will be responsible for providing exceptional customer service to distributors on various post-sales activities....
Customer Service Associate - Valparaiso
- Valparaiso, IN (24 miles from Highland, IN)
- 21 days ago
- Valparaiso, IN (24 miles from Highland, IN)
- 21 days ago
Property & Casualty insurance license required or must be able to obtain this license within 2 years. Proficient in Microsoft Suite. Strong communication skills....
- Merrillville, IN (8 miles from Highland, IN)
- 30+ days ago
- Merrillville, IN (8 miles from Highland, IN)
- 30+ days ago
Provides excellent customer service....
Customer Service Representative
- Merrillville, IN (8 miles from Highland, IN)
- 30+ days ago
- Merrillville, IN (8 miles from Highland, IN)
- 30+ days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
- Oak Lawn, IL (19 miles from Highland, IN)
- 45+ days ago
- Oak Lawn, IL (19 miles from Highland, IN)
- 45+ days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...
Customer Service Representative
- Glenwood, IL (7 miles from Highland, IN)
- 60+ days ago
- Glenwood, IL (7 miles from Highland, IN)
- 60+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Alsip, IL (16 miles from Highland, IN)
- 30+ days ago
- Alsip, IL (16 miles from Highland, IN)
- 30+ days ago
Customer Service Representative Customer Service Representative BH Job ID: 2319 SF Job Req ID: 13253 Ingersoll Rand is committed to achieving workforce diversity reflective of our communities....
Retail Customer Service Associate
- Tinley Park, IL (19 miles from Highland, IN)
- 45+ days ago
- Tinley Park, IL (19 miles from Highland, IN)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 16100 Harlem Ave, Tinley Park, IL...
Customer Service Representative
- Chicago Heights, IL (7 miles from Highland, IN)
- 45+ days ago
- Chicago Heights, IL (7 miles from Highland, IN)
- 45+ days ago
Customer Service Representative 3.1 3.1 out of 5 stars Chicago Heights, IL 60411 W hat you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer...
Customer Service Representative Field
- Gary, IN (6 miles from Highland, IN)
- 60+ days ago
- Gary, IN (6 miles from Highland, IN)
- 60+ days ago
QCI is seeking an experienced Customer Service Representative (CSR) to join our team in Gary, IN! Quality Carriers, Inc....
Demographic Data for Highland, IN
Moving to Highland, IN? Find some basic demographic data about Highland, IN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Highland, IN
Highest Education Level
Customer Services in Highland, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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