Customer Service Jobs in Guilford, IN

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-10 of 10 Jobs

Customer Service Representatives - Starting at $21/hourly

  • Florence, KY (22 miles from Guilford, IN)
  • 20 hours ago
  • Florence, KY (22 miles from Guilford, IN)
  • 20 hours ago

service inquiries and providing solutions based on client needs in coordination with the Customer Service function....

Retail Customer Service Associate

  • Florence, KY (22 miles from Guilford, IN)
  • 2 days ago
  • Florence, KY (22 miles from Guilford, IN)
  • 2 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4949 Houston Rd, Florence, KY 41042...

Customer Service Representative

  • Erlanger, KY (24 miles from Guilford, IN)
  • 6 days ago
  • Erlanger, KY (24 miles from Guilford, IN)
  • 6 days ago

Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....

Customer Service Representative - PT

  • Hebron, KY (15 miles from Guilford, IN)
  • 11 days ago
  • Hebron, KY (15 miles from Guilford, IN)
  • 11 days ago

service....

BMV Lead Customer Service Representative 2

  • Brookville, IN (12 miles from Guilford, IN)
  • 14 days ago
  • Brookville, IN (12 miles from Guilford, IN)
  • 14 days ago

Substitute for Customer Service Representatives as needed. Assist with daily opening and closing procedures....

Customer Service Representatives - Starting at $20/hourly

  • Erlanger, KY (24 miles from Guilford, IN)
  • 19 days ago
  • Erlanger, KY (24 miles from Guilford, IN)
  • 19 days ago

service inquiries and providing solutions based on client needs in coordination with the Customer Service function....

Customer Service Representative - $500 Sign on Bonus

  • Batesville, IN (14 miles from Guilford, IN)
  • 22 days ago
  • Batesville, IN (14 miles from Guilford, IN)
  • 22 days ago

service Documents telephone conversations and written communication into a computer database or tracking system maintaining accurate corresponding hard copy files where applicable Receives and resolves...

Medical Equipment Customer Service Representative

  • Hebron, KY (15 miles from Guilford, IN)
  • 30+ days ago
  • Hebron, KY (15 miles from Guilford, IN)
  • 30+ days ago

Medical Equipment Customer Service Representative Rotech Healthcare Inc. life insurance, paid time off, paid holidays, 401(k), company vehicle, mileage reimbursement, employee discount United States...

Customer Service Representative - Batesville, Indiana - 2nd Shift

  • Batesville, IN (14 miles from Guilford, IN)
  • 30+ days ago
  • Batesville, IN (14 miles from Guilford, IN)
  • 30+ days ago

This is where you save and sustain lives At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel...

Customer Service Representative - Work at Home

  • Florence, KY (22 miles from Guilford, IN)
  • 30+ days ago
  • Florence, KY (22 miles from Guilford, IN)
  • 30+ days ago

Remote Customer Service Representative Earn between $14.50 - $16 per hour. What will I do as a Remote Customer Service Representative?...

Remote Work

Demographic Data for Guilford, IN

Moving to Guilford, IN? Find some basic demographic data about Guilford, IN below.


Local
National
3,192
33
Small

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Jobs in Guilford, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Guilford, IN offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Guilford, IN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

insurance agent's hands over a small house
How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »