Customer Service Jobs in Greencastle, IN
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
BMV Floating Customer Service Representative
- Plainfield, IN (23 miles from Greencastle, IN)
- 6 days ago
- Plainfield, IN (23 miles from Greencastle, IN)
- 6 days ago
In this role youll provide timely and accurate customer service....
Customer Service Representative - Patient Registration
- Brazil, IN (17 miles from Greencastle, IN)
- 15 days ago
- Brazil, IN (17 miles from Greencastle, IN)
- 15 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative
- Brazil, IN (17 miles from Greencastle, IN)
- 15 days ago
- Brazil, IN (17 miles from Greencastle, IN)
- 15 days ago
Vincent Clay Shift: Variety of shifts available As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Rep(02546) - 2235 East Main Street
- Plainfield, IN (23 miles from Greencastle, IN)
- 90+ days ago
- Plainfield, IN (23 miles from Greencastle, IN)
- 90+ days ago
As an RPM Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers....
Demographic Data for Greencastle, IN
Moving to Greencastle, IN? Find some basic demographic data about Greencastle, IN below.
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Salary for Customer Service Jobs in Greencastle, IN
Highest Education Level
Customer Services in Greencastle, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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