Customer Service Jobs in Goshen, IN
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer service experience. Top-notch communication skills. A high level of critical thinking and the ability to troubleshoot. Ability to process cash and card transactions....
Customer Service Representative
- Elkhart, IN (12 miles from Goshen, IN)
- 11 days ago
- Elkhart, IN (12 miles from Goshen, IN)
- 11 days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Representative
- South Bend, IN (21 miles from Goshen, IN)
- 17 days ago
- South Bend, IN (21 miles from Goshen, IN)
- 17 days ago
What's in this Customer Service Representative position for you?...
Personal Insurance Client Service Representative
- South Bend, IN (21 miles from Goshen, IN)
- 23 days ago
- South Bend, IN (21 miles from Goshen, IN)
- 23 days ago
Your Education and Experience Required Property and Casualty License must be obtained within 75 days of the first day of New Hire Onboarding Basic knowledge of personal lines insurance coverage The...
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Retail Customer Service Associate
- Mishawaka, IN (15 miles from Goshen, IN)
- 27 days ago
- Mishawaka, IN (15 miles from Goshen, IN)
- 27 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 120 Indian Ridge Blvd, Mishawaka...
Customer Service Representative
- Warsaw, IN (24 miles from Goshen, IN)
- 60+ days ago
- Warsaw, IN (24 miles from Goshen, IN)
- 60+ days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Customer Service Representative
- Elkhart, IN (12 miles from Goshen, IN)
- 90+ days ago
- Elkhart, IN (12 miles from Goshen, IN)
- 90+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Goshen, IN
Moving to Goshen, IN? Find some basic demographic data about Goshen, IN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Goshen, IN
Highest Education Level
Customer Services in Goshen, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Data Entry
- Reporting
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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