Customer Service Jobs in Fort Wayne, IN
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
service Microsoft Office Property & Casualty License High school diploma or GED 1 year Communication skills Entry level Time management Full Job Description Customer Service Associate - Ft Wayne Fort...
service At least five years' experience in Commercial Lines insurance - preferred Property & Casualty Insurance License - required Perks: Comprehensive Benefits Package Company Paid Life Insurance...
Property & Casualty insurance license required or must be able to obtain this license within 2 years. Proficient in Microsoft Suite. Strong communication skills....
Retail Loss Prevention Customer Service Associate I
- Fort Wayne, IN
- 9 days ago
- Fort Wayne, IN
- 9 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines. - Provides timely, courteous and knowledgeable service to customers- Engages customers...
Position: Customer Service Associate / Outfitter At Sportsman's Warehouse, we're more than a team; we're a community dedicated to the thrill of the outdoors and to supporting each other in achieving...
Job Description The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
Customer Service Representative, Retirement (Fort Wayne, IN training)
- Fort Wayne, IN
- 90+ days ago
- Fort Wayne, IN
- 90+ days ago
Ability to research and problem solve, while providing outstanding customer service....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6736 Lima Rd, Fort Wayne, IN 46818...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Fort Wayne, IN
Moving to Fort Wayne, IN? Find some basic demographic data about Fort Wayne, IN below.
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Salary for Customer Service Jobs in Fort Wayne, IN
Highest Education Level
Customer Services in Fort Wayne, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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