Customer Service Jobs in Evansville, IN
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
At OneMain, Customer Service Representatives empower customers understanding customer needs and providing solutions. while learning the core functionalities of our business at OneMain allowing them...
Property & Casualty insurance license required or must be able to obtain this license within 2 years. Proficient in Microsoft Suite. Strong communication skills....
JOB DUTIES Responds to basic customer inquires regarding products, provides quotes, and handles order entry. Places customer orders via telephone, fax, email, electronic methods, or walk in...
JOB DUTIES Responds to basic customer inquires regarding products, provides quotes, and handles order entry. Places customer orders via telephone, fax, email, electronic methods, or walk in...
Retail Customer Service Associate
- Owensboro, KY (21 miles from Evansville, IN)
- 45+ days ago
- Owensboro, KY (21 miles from Evansville, IN)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5240 Frederica St, Owensboro, KY...
Customer Service Representative - Patient Registration
- Evansville, IN
- 60+ days ago
- Evansville, IN
- 60+ days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Cashier / Customer Service Associate - Evansville
- Haubstadt, IN (13 miles from Evansville, IN)
- 90+ days ago
- Haubstadt, IN (13 miles from Evansville, IN)
- 90+ days ago
For our entry-level customer service associates, there are AM, PM, and Overnight shifts available....
Demographic Data for Evansville, IN
Moving to Evansville, IN? Find some basic demographic data about Evansville, IN below.
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Salary for Customer Service Jobs in Evansville, IN
Highest Education Level
Customer Services in Evansville, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Order Processing
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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