Customer Service Jobs in Elizabethtown, IN

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-5 of 5 Jobs

Customer Service Associate - Columbus

  • Columbus, IN (14 miles from Elizabethtown, IN)
  • 2 days ago
  • Columbus, IN (14 miles from Elizabethtown, IN)
  • 2 days ago

. + 1 year of customer service experience. + Property & Casualty insurance license required or must be able to obtain this license within 2 years. + Proficient in Microsoft Suite. + Strong communication...

BMV Customer Service Representative 2

  • Columbus, IN (14 miles from Elizabethtown, IN)
  • 5 days ago
  • Columbus, IN (14 miles from Elizabethtown, IN)
  • 5 days ago

BMV Customer Service Representative 2 Date Posted: Jun 18, 2025 Requisition ID: 461467 Location: Columbus, IN, US, 47203 Work for Indiana Begin a fulfilling career with the State of Indiana by joining...

BMV Customer Service Representative 2

  • Columbus, IN (9 miles from Elizabethtown, IN)
  • 9 days ago
  • Columbus, IN (9 miles from Elizabethtown, IN)
  • 9 days ago

Substitute for Customer Service Representatives as needed....

Retail Customer Service Associate

  • Columbus, IN (14 miles from Elizabethtown, IN)
  • 45+ days ago
  • Columbus, IN (14 miles from Elizabethtown, IN)
  • 45+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2715 Merchant Mile, Columbus, IN...

Customer Service Representative - Patient Registration

  • North Vernon, IN (10 miles from Elizabethtown, IN)
  • 60+ days ago
  • North Vernon, IN (10 miles from Elizabethtown, IN)
  • 60+ days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Demographic Data for Elizabethtown, IN

Moving to Elizabethtown, IN? Find some basic demographic data about Elizabethtown, IN below.


Local
National
2,460
27
Small

Customer Service Online Courses and Training Opportunities

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Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
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None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Jobs in Elizabethtown, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Elizabethtown, IN offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.7%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Elizabethtown, IN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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