Customer Service Jobs in Elizabethtown, IN
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Associate - Columbus
- Columbus, IN (14 miles from Elizabethtown, IN)
- 2 days ago
- Columbus, IN (14 miles from Elizabethtown, IN)
- 2 days ago
. + 1 year of customer service experience. + Property & Casualty insurance license required or must be able to obtain this license within 2 years. + Proficient in Microsoft Suite. + Strong communication...
BMV Customer Service Representative 2
- Columbus, IN (14 miles from Elizabethtown, IN)
- 5 days ago
- Columbus, IN (14 miles from Elizabethtown, IN)
- 5 days ago
BMV Customer Service Representative 2 Date Posted: Jun 18, 2025 Requisition ID: 461467 Location: Columbus, IN, US, 47203 Work for Indiana Begin a fulfilling career with the State of Indiana by joining...
BMV Customer Service Representative 2
- Columbus, IN (9 miles from Elizabethtown, IN)
- 9 days ago
- Columbus, IN (9 miles from Elizabethtown, IN)
- 9 days ago
Substitute for Customer Service Representatives as needed....
Retail Customer Service Associate
- Columbus, IN (14 miles from Elizabethtown, IN)
- 45+ days ago
- Columbus, IN (14 miles from Elizabethtown, IN)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2715 Merchant Mile, Columbus, IN...
Customer Service Representative - Patient Registration
- North Vernon, IN (10 miles from Elizabethtown, IN)
- 60+ days ago
- North Vernon, IN (10 miles from Elizabethtown, IN)
- 60+ days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Demographic Data for Elizabethtown, IN
Moving to Elizabethtown, IN? Find some basic demographic data about Elizabethtown, IN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Elizabethtown, IN
Highest Education Level
Customer Services in Elizabethtown, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Driving
- Written Communication
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »